Embedded Onsite AV Technician: Live Events & Support

RGIT Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration package

Ongoing training and professional dev.

Employee assistance program

Birthday gift vouchers

Job summary

Pro AV Solutions, Australia’s leading workplace technology integration organisation, is seeking an Embedded Onsite AV Service Technician in NSW. You will maintain and troubleshoot onsite AV systems, support users, and deliver high-quality service with a team recognised for excellence.

You will have hands-on AV experience, familiarity with Crestron/Extron/Zoom/Teams/Webex, and certifications are a plus. Diploma or IT networking background is preferred; strong communication and independent work

Qualifications

• Experience in AV installation, support or maintenance.
• Familiarity with major AV platforms and tools.
• Certifications are a plus (CTS/Crestron/Extron).
• Diploma/Cert IV level or 3 years IT experience.

Responsibilities

• Provide first-line AV system support including video conferencing, digital signage, audio, control systems and displays.
• Diagnose and resolve technical issues promptly to minimize downtime.
• Maintain and monitor AV equipment for optimal performance.
• Support meeting setups, live events, and conference calls as required.
• Deliver friendly and professional service to onsite users.
• Liaise with internal teams and external vendors for escalated issues.
• Contribute to ongoing improvements in AV service delivery.

Skills

AV installation & maintenance

Troubleshooting

Communication & interpersonal skills

Independent working

Certifications (CTS/Crestron/Extron)

Time management & organisation

Positive, motivated attitude

Education

Diploma level TAFE or equivalent to Cert IV in IT Networking or 3 years IT work experience

Tools

Crestron

Extron

Zoom

Microsoft Teams

Cisco Webex

Job description

Pro AV Solutions, Australia’s leading workplace technology integration organisation, is seeking an Embedded Onsite AV Service Technician in NSW. You will maintain and troubleshoot onsite AV systems, support users, and deliver high-quality service with a team recognised for excellence.

You will have hands-on AV experience, familiarity with Crestron/Extron/Zoom/Teams/Webex, and certifications are a plus. Diploma or IT networking background is preferred; strong communication and independent work