Audio Visual Solutions Lead (Nsw)

The Good Guys; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working

12 weeks paid parental leave

Discounts across JB Hi-Fi Group

Employee Assistance Program (EAP)

Helping Hands workplace giving

Job summary

The Good Guys Lane Cove, NSW is recruiting an Audio Visual Solutions Lead to drive end-to-end AV solutions for B2B customers. You will work with the Product Solutions Manager, Inside Sales, and Strategic Account Managers to deliver robust, commercially sound solutions ready for delivery.

You will scope, design, and validate AV solutions, leverage vendor relationships, and lead customer discovery and site inspections to define requirements.

Qualifications

• Experience in designing AV solutions for B2B clients.
• Ability to leverage vendor relationships to shape solution designs.
• Strong communication skills for client-facing proposals.

Responsibilities

• Scope, design, and validate AV solutions with stakeholders.
• Collaborate with Product Solutions Manager, Install teams, and account managers.
• Conduct site visits and customer discovery to define requirements.
• Present tailored proposals and tender submissions.
• Develop standard AV design frameworks and commercial documents.
• Ensure complete documentation and transition readiness.

Skills

AV design

Vendor management

Customer discovery

Proposal presentation

Documentation

Job description

Audio Visual Solutions Lead (NSW) The Good Guys Lane Cove, NSW, AU

Company Description

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.

JB Hi-Fi Group is the perfect place to power your career, and we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Audio Visual Solutions Lead reporting into the Product Solutions Manager, you will be responsible for leading the end-to-end development of Audio Visual (AV) solutions tailored to JB Hi-Fi’s B2B customers. This customer-facing role ensures that all solutions are technically robust, commercially sound, and ready for seamless delivery. You will also be a key enabler of services-led selling and will work closely with Business Development Managers, Inside Sales, and Strategic Account Managers on large and complex opportunities.

Key responsibilities include, but are not limited to:

• Scoping, designing, and validating AV solutions in collaboration with the Product Solutions Manager & Installs, ensuring alignment with product strategy, and leveraging JB Hi-Fi’s ecosystem of vendors, distributors, and delivery partners.
• Leveraging vendor relationships, product catalogues, and strategic distribution partners to shape solution designs and delivery methods.
• Conducting customer discovery sessions and site inspections to define technical and functional requirements.
• Presenting client-facing proposals, solution documents, and tender submissions tailored to business needs.
• Contributing to the development of standardised AV design frameworks, solution templates, and commercial documentation.
• Ensuring solutions are fully documented and transition-ready, including scope of works, bill of materials, vendor dependencies, and commercial structure.