ATM Monitoring & Support Specialist
Armaguard
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Job summary
Armaguard in Sydney is seeking a Monitoring Support Officer for ATM services to monitor ATMs under service agreements and be the primary contact for clients when issues arise. You will coordinate with field staff to ensure timely problem resolution while maintaining service quality.
A rotating roster is included to cover day and night shifts, with expectations for strong communication and hands-on technical capability.
Qualifications
- Strong problem-solving abilities.
- Proactive mindset with relationship-building.
- Solid technical acumen.
Responsibilities
- Monitor ATMs under service agreements.
- Serve as the primary contact for clients when issues arise.
- Coordinate with field staff to ensure timely problem resolution and maintain service quality.
Job description
Armaguard in Sydney is seeking a Monitoring Support Officer for ATM services to monitor ATMs under service agreements and be the primary contact for clients when issues arise. You will coordinate with field staff to ensure timely problem resolution while maintaining service quality.
A rotating roster is included to cover day and night shifts, with expectations for strong communication and hands-on technical capability.
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