Associate Site Reliability Engineer

Agl; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Staff discounts

Parental Leave

Additional Leave

Wellbeing Programs

AGL Shares

Job summary

AGL is seeking an Associate Site Reliability Engineer in Melbourne to keep critical systems highly available through monitoring, automation, and rapid incident response. You’ll standardise observability, drive configuration as code, and partner with the SRE Lead and Technology Feature Team to improve workflow efficiency.

The role requires a degree in CS or related field, knowledge of Azure, CI/CD, and Terraform or IaC mindset.

Qualifications

• Tertiary qualification in Computer Science or related field.
• Understanding of Azure cloud services and DevOps concepts.
• Experience with monitoring tools and IaC is desirable.
• Interest in CI/CD practices and automation.

Responsibilities

• Reduce operational toil with automation and SRE practices.
• Investigate incidents and provide daily internal support.
• Document major incident investigations and post‑incident reviews.
• Build and improve SLIs, SLOs, dashboards, and alerting.
• Implement automated remediation to improve reliability.
• Run disaster recovery exercises for major failures.
• Support continuous delivery and participate in on‑call with Time in Lieu.

Skills

Azure cloud services

CI/CD practices

Monitoring tools

Infrastructure-as-Code

Education

Bachelor's degree in Computer Science or related field

Tools

Terraform

Job description

Join the change. Electrify your future!

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.

Join the change. Electrify your future.

About the role

The Associate SRE ensures high availability and minimal disruption across our business‑critical systems by proactively managing system health through monitoring, automation, and rapid issue resolution. You’ll help standardise observability, streamline deployments, and drive a “configuration as code” approach while working closely with our Site Reliability Engineering Lead and Technology Feature Team to boost workflow efficiency. Bring your problem‑solving skills, sharp thinking, and fast execution - in return, we’ll provide a culture of intellectual honesty, continuous learning, and the tools you need to excel.

What You’ll Be Doing

• Reduce operational toil by applying automation and core SRE practices.
• Investigate incidents and work orders, providing daily support to our internal customers.
• Document major incident investigations and contribute to thoughtful post‑incident reviews.
• Build and improve SLIs, SLOs, dashboards, and alerting to reduce MTTR.
• Implement automated remediation to help prevent repeat issues and enhance reliability.
• Run disaster recovery exercises to ensure we can respond confidently to major failures.
• Support continuous delivery practices and participate in an on‑call roster (with Time in Lieu available for any after‑hours work).

What You’ll Bring

• A tertiary qualification in Computer Science or a related field, or equivalent foundational knowledge.
• Understanding of Azure cloud services and interest in DevOps and CI/CD practices.
• Experience using any monitoring tools or a willingness to learn observability practices.
• Foundational understanding of Infrastructure‑as‑Code, ideally with Terraform.
• Curiosity for new technologies and how they can support meaningful business outcomes.

At AGL, we offer a wide range of benefits including:

• Flexible working: AGL offers a range of flexible working options including hybrid working and/or flexible hours.
• Staff discounts: Discounted energy, telco and solar plans: Available for employees, family and friends.
• Parental Leave: 20 weeks paid leave for the primary carer plus employer‑paid superannuation on unpaid leave.
• Additional Leave: 1 week ‘Recharge Leave’ for eligible employees and salary sacrifice up to 6 weeks additional leave.
• Wellbeing Programs: Partnerships with Medibank and Fitness Passport and on‑site health appointments (massage, skin checks etc.).
• AGL Shares: Up to $1000 as part of annual Share Reward plan and salary sacrifice up to $5000 of shares.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Docklands VIC 3008

Job Family Group

Information Technology - Internet-Based