Associate Project Manager

ADP; North Sydney Council; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Job summary

ADP is seeking an Associate Project Manager for Enablement Services to empower our partner community through education, support and collaboration. You will oversee partner-led implementations, manage risks and timelines, and guide onboarding with best practices.

Role requires 1–3 years in related fields, strong communication, and the ability to work in a flexible hybrid setup (3 days in the office). Travel up to 20% may be required, including international trips.

Qualifications

• 1–3 years in project coordination or related roles.
• Experience with cross-functional teams, partners, vendors or customer-facing groups is preferred.
• Exposure to HR, Payroll, Workforce Management, SaaS or enterprise software is a plus.
• Strong problem-solving, communication, and stakeholder management skills.
• Basic understanding of PM tools; experience with JIRA/Confluence/Salesforce/OpenAir is a plus but not required.
• Flexible hybrid work model; travel up to 20% or more, including potential international travel.

Responsibilities

• Oversee partner-led implementations ensuring scope, timelines, and budgets.
• Serve as the main contact for delivery issues, risks, and escalations.
• Guide partners through onboarding, best practices, and implementation methodologies.
• Analyze delivery trends and refine processes for better deployments.
• Align internal teams, manage expectations, and report project status.
• Connect partners with the right technical resources at milestones.

Skills

Project coordination

Project management

Professional services

Consulting

Customer implementations

Cross-functional collaboration

HR/Payroll/SaaS exposure

Stakeholder management

JIRA/Confluence/CRM exposure

Flexibility to travel up to 20%

Education

College degree not required

Tools

JIRA

Confluence

Salesforce/OpenAir

Job description

Position Title : Associate Project Manager (Enablement Services - Workforce Software)

Position Purpose :

Empowering the partner community through education, support and collaboration.

Key Responsibilities:

• Project Execution & Delivery – Oversee partner-led implementations, ensuring alignment with scope, timelines, and budget.

• Issue Resolution – Act as the main point of contact for delivery issues, risks, and escalations.

• Partner Enablement – Guide partners through project onboarding, best practices, and implementation methodologies.

• Process Improvement – Analyze partner delivery trends and refine processes for better deployments.

• Stakeholder Communication – Align internal teams, manage expectations, and report on project status.

• Technical Resource Connection – Ensure partners access the right technical support at key milestones.

Skills & Experience:

• 1-3 years of experience in project coordination, project management, professional services, consulting, customer implementations, or a related field

• Exposure to collaborating with cross-functional teams, partners, vendors, or customer-facing organizations is preferred

• Exposure to HR, Payroll, Workforce Management, SaaS, or enterprise software solutions is a plus

• Strong problem-solving, communication, and stakeholder management skills.

• Basic understanding of project management tools and systems is preferred. Experience with JIRA, Confluence, Salesforce, OpenAir, or comparable platforms is a plus, but not required.

• Adaptable mindset, capable of adjusting to fast-changing project demands.

• Ability to work flexible hours and travel up to 20% with the potential for international travel.

• Associates are expected to work a flexible hybrid model 3 days per week in the office.

Certifications/Qualifications:

A college degree is great but not required. What is more important is having the skills to do the job.

Other acceptable experiences could include:

Experience noted above, OR

Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.