Associate Inside Sales Representative - Next Generation Sales Academy

Dell Technologies Inc.; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Dell Technologies in Sydney is seeking an Associate Inside Sales Representative to join our Sales team. You will engage with customers, understand their needs, and guide them through product features, pricing, and availability.

In the NextGen Sales Academy, you'll receive structured training, mentorship, and hands-on engagement to build skills in data centre solutions, AI, and digital infrastructure, with clear paths to progression.

Qualifications

• 2+ years of experience in sales or customer service.
• Desire to pursue a dynamic sales career within data centres, AI, and digital infrastructure.
• Strong verbal and written communication skills.
• Relationship building and interpersonal skills.
• Proficient in English and the local language for effective communication.

Responsibilities

• Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue.
• Have consistent engagement and collaboration with internal teams to meet metrics and grow the business.
• Participate in competitions and meet performance metrics as part of the NGSA program.

Skills

Sales experience

Customer service

Communication

Relationship building

English proficiency

Willingness to relocate

Education

Bachelor's degree

Job description

Description

At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email.

Join us as an Associate Inside Sales Representative on our Sales team in Sydney, to do the best work of your career and make a profound social impact.

The NextGen Sales Academy is designed to help early career sales professionals build the skills, confidence and experience needed for long term success in technology sales. Through structured training, hands‑on customer engagement, mentorship and ongoing coaching, participants develop expertise in modern sales methodologies, artificial intelligence, digital transformation and Dell's portfolio. The program offers a progressive career path from Associate Inside Sales Representative to Inside Sales Representative, with future opportunities in field sales, specialty sales or sales leadership. Read more about the NGSA experience in Inside the NextGen Sales Academy: Building Future Sales Talent .

Responsibilities

What you'll achieve

In the Next Generation Sales Academy (NGSA), you will engage in an intense program that will prepare you for Data Centre Sales - as an Associate Inside Sales Representative, you're a strategic pillar helping grow Dell's data center business while transforming its digital selling capabilities.

Over the course of two to three years, you will join our organization as an Associate Inside Sales Representative where you'll receive premier training from both a technology and sales perspective. Next, you will have the opportunity to be promoted to an Inside Sales Representative, where you will carry a quota and run all aspects of a sales cycle. From there, you can take your career to the next level in outside field sales, sales management, or a specialty selling role.

You will:

• Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue
• Have consistent engagement and collaboration with the NGSA management team, inside sales teams, field sales teams, renewals teams, and development team
• Participate in whiteboard competitions, group messaging competitions, and meet metrics expectations

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Qualifications

Essential Requirements:

• Have 2+ years of experience in sales or customer service
• Eager to pursue a dynamic sales career, with a focus on driving growth and innovation within data centres, generative AI, and digital infrastructure
• Strong verbal and written communication skills
• Relationship building and interpersonal skills
• Proficient in both English and the local language, enabling effective communication across diverse customer and team interactions
• Strong desire to learn

Desirable Requirements:

• Complete bachelor's degree
• Candidate with strong work ethic, a desire to learn, is a self-starter, collaborative, driven, and coachable
• Ability to influence others and convey a sense of urgency to drive issues to closure
• 2-3 years of proven experience engaging with customers-preferably in a sale, customer service, or consultative environment-with strong communication and relationship-building skills
• Willingness to relocate and work from Dell Technologies Hub locations, promoting greater collaboration and access to core company resources
• Genuine commitment to building a long-term career in sales or technology, with ongoing enthusiasm for learning, professional development, and advancement