Associate Engineer Networks and Facilities

Cenitex; City of Melbourne; On-site; AUD 101,000 - 114,000; Full time

Benefits offered by this job

Flexibility

Employee discounts

Automatic salary increases

Centrally located offices

Inclusive parental and carers leave

Job summary

Cenitex is seeking an Associate Network Engineer for a 12-month, full-time fixed-term role in Melbourne. You will support Cenitex customers' networking infrastructure, resolve issues on-site, and participate in project and change requests to ensure devices are configured to high standards.

You'll need strong customer focus, time management, and clear communication, with experience in routing, switching, wireless, firewalls, SD-WAN (Meraki) and SolarWinds. AH on-call and weekend work are required.

Qualifications

• Customer focus to deliver excellent customer service.
• Excellent time management skills.
• Experience with networking technologies: routing & switching, wireless, firewalls, SD-WAN (Meraki), and network monitoring (SolarWinds).

Responsibilities

• Identify and resolve logical network infrastructure issues at customer sites.
• Install, commission and decommission network infrastructure equipment.
• Perform scheduled maintenance on networking infrastructure.
• Create and implement network changes for projects and operations.
• Communicate with customers, network engineers and third-party vendors.

Skills

Customer focus

Time management

Communication

Team player

Positive attitude

On-call readiness

Weekend availability

AH on-call roster

Tools

Meraki

SolarWinds

Job description

Why work for Cenitex

Cenitex supportsa modern,agileand productive public sector, and is driven by the Government’s commitment to a digital Victoria and better outcomes for the community. Cenitex’s purpose is to be the Victorian Government’s trusted IT Partner. We know uniting the best technology and the brightest individuals is the key to our success and we know it is our people who bring our values to life and contribute to the success of our customers, organisation and their colleagues.

Our People promise is that we treat our employees as people, not workers. We provide an exceptional life experience, and we focus on the feelings, not just the features that match employee needs. We do this by providing deeper connections, having a shared purpose, an inclusive environment, providing interesting work and allowing flexibility.

Culture and Benefits

Cenitex provides employees with essential support through all that life presents and want our employees to bring their whole selves to work. We encourage and support professional development and offer a flexible working environment with a focus on employee work-life balance. Here’s a taste of what’s on offer:

• Flexibility - spans where, when and how we work best
• Employee discounts - up to 10% across 500 retailers
• Automatic salary increases
• Centrally located - state-of-the-art offices and end of trip facilities in the heart of CBD
• Inclusive parental and carers leave entitlements.

We are proudly a WORK180 Endorsed Employer for all women and strongly encourage women to apply to the role.

About the role

This is a 12 month full-time, fixed term role with a salary range of VPS 4.1 $100,894 - $114,476 + 12% super.

The Associate Network Engineer role will require you to support networking infrastructure for Cenitex customers. You will resolve networking issues at customer sites and be involved in project and change requests to ensure that networking devices are configured to the highest standards.

What you'll be involved in:

• Identifying and resolving logical network infrastructure issues at customer sites
• Installing, commissioning and decommissioning network infrastructure equipment
• Carrying out scheduled maintenance on networking infrastructure
• Creating and implementing network changes for projects and normal operations
• Communicating with customers, network engineers, and third-partysupport vendors

You’ll need to have:

• Customer focus to deliver excellent customer service
• Excellent time management skills
• Experience working with networking technologies such as
• Routing and switching
• Wireless
• Firewalls
• Software Defined WAN (e.g. Meraki)
• Network monitoring tools such as SolarWinds
• Ability to clearly communicate at all levels of the business and with third-partysupport vendors
• Be a positive and contributing member of a professional facilities networking team
• Willing to be part of an after-hours (AH) on call roster
• Available to work AH including weekends to support customer network migrations

Watch some great videos of our staff on our careers page www.cenitex.vic.gov.au/careers to get a better idea of what it could be like to be a part of the Cenitex team.

Our Commitment to Diversity

Cenitex is proud of its diverse group of employees with a unique mix of skills and talent. We believediversity and inclusion enhances our workforce capability and culture in delivering outstanding technology services and solutions for our customers. We embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation.

Cenitex is an equal opportunity employer. We highly encourage applicants from diverse backgrounds, abilities, Aboriginal and Torres Strait Islander people to apply.

We’re committed to being inclusive when we hire people and understand that adjustments are sometimes needed. If you require adjustments to complete your application, assessment task or interview it is important you let us know so we can support you. You will not be disadvantaged if you request adjustments. We want all applicants to perform at their best and compete with other applicants equally.

For any further questions or support contact [e-mail].