Associate Engineer

eHealth NSW; Willoughby; Hybrid; AUD 119,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Salary packaging

Career development

Job summary

eHealth NSW is seeking an Associate Engineer to support, troubleshoot and improve digital products and platforms, working with experienced engineers in a hybrid setup across Chatswood, St Leonards or Charlestown.

You will gain hands-on experience across service operations and Agile delivery, contributing to development, testing and deployment activities while helping deliver reliable services for customers.

Qualifications

• Experience supporting Microsoft 365 collaboration platforms (Teams, SharePoint Online, OneDrive, Exchange Online).
• Knowledge of Agile, DevOps, PowerShell scripting, automation and Microsoft 365 administration.
• Strong problem-solving skills in large or highly governed environments.

Responsibilities

• Keep Microsoft 365 collaboration services running smoothly by troubleshooting incidents, requests and issues across Teams, SharePoint Online, OneDrive and Exchange Online.
• Build and share knowledge by documenting solutions and creating Knowledge Base articles.
• Participate in Agile and DevOps ways of working, contributing to stories, tasks, and deployment activities.
• Investigate technical challenges and support improvements that strengthen service quality and efficiency.
• Collaborate with engineers and delivery teams to solve problems and manage risks.

Skills

Microsoft 365 administration

PowerShell scripting

Agile delivery

DevOps practices

Troubleshooting complex environments

Tools

SharePoint Online

OneDrive

Exchange Online

Microsoft Teams

Job description

Grow your engineering career with hands-on experience solving technical challenges and delivering reliable digital solutions.

• Permanent Full Time
• Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
• Attractive salary, from $118,821 - $140,201 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, 08 November 2026

Join the Team

As an Associate Engineer, you’ll work alongside experienced engineers to support, troubleshoot and improve digital products and platforms. You’ll gain hands‑on experience across service operations and Agile delivery, contributing to development, testing and deployment activities while helping deliver reliable services for our customers.

In this role, you will:

• Keep Microsoft 365 collaboration services running smoothly by troubleshooting incidents, requests and technical issues across platforms such as Microsoft Teams, SharePoint Online, OneDrive and Exchange Online.
• Build and share knowledge by documenting solutions, maintaining technical documentation and creating helpful Knowledge Base articles.
• Participate in Agile and DevOps ways of working, contributing to stories and tasks across development, testing, automation and deployment.
• Investigate technical challenges and support improvements that strengthen service quality and efficiency.
• Collaborate with engineers and delivery teams to solve problems, manage risks and support improvements that strengthen service quality, security and user experience.

View the position description here

About You

We are looking for someone who brings:

• Experience supporting enterprise collaboration and communication platforms such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, hybrid Exchange and Microsoft 365 Groups, supported by relevant qualifications or equivalent experience.
• Knowledge of modern ICT delivery and operational practices, including Agile, DevOps, PowerShell scripting, automation and Microsoft 365 administration.
• Strong problem-solving skills and an ability to investigate and troubleshoot technical issues in large or highly governed environments.
• A collaborative approach and commitment to delivering positive customer outcomes.
• An interest in developing your technical skills and contributing to continuous improvement.

What’s in it for You?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Chantelle and quote REQ701763.