Associate Director, Business Enablement

New South Wales Premier's Department; Sydney; On-site; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible working

Career development

Work-life balance

Wellbeing support

Inclusive culture

Job summary

New South Wales Premier's Department in Sydney is seeking an Associate Director, Business Enablement to lead transformation and cross-branch improvements across Investment NSW. You will oversee the Business Enablement function and drive practical solutions in systems, processes and reporting.

You will work with senior leaders to streamline operations, improve data quality and customer experiences while embedding innovative technology solutions, including automation and AI for safe adoption.

Qualifications

• Extensive experience leading business improvement, digital enablement or transformation initiatives.
• Strong focus on adoption, data quality and continuous improvement of enterprise systems.
• Ability to lead teams, influence stakeholders and deliver complex projects.

Responsibilities

• Lead the Business Enablement function across Investment NSW to drive efficiency.
• Shape cross-branch collaboration and deliver practical improvements in systems and reporting.
• Advance the safe and effective use of automation and artificial intelligence across Investment NSW.

Job description

New South Wales Premier's Department – Sydney CBD NSW

• Lead business improvement and digital transformation across Investment NSW
• Bring your expertise in systems, service design and stakeholder leadership
• Ongoing, Clerk Grade 11/12 ($154,231 - $178,369) per annum) opportunity based in Martin Place, Sydney

Premier's Department

Associate Director, Business Enablement

You. At the centre of big ideas.

• Lead business improvement and digital transformation across Investment NSW
• Bring your expertise in systems, service design and stakeholder leadership
• Ongoing, Clerk Grade 11/12 ($154,231 - $178,369) per annum) opportunity based in Martin Place, Sydney

A rare opportunity to lead business transformation, emerging technology adoption and strategic improvement initiatives with broad organisational impact.

About the Role

You will join our Strategic Performance and Implementation team within Investment NSW. The team sits at the centre of key business improvement, digital enablement and transformation initiatives that support the delivery of Investment NSW's priorities.

As the Associate Director, Business Enablement this is a unique opportunity to shape how a high-profile government organisation operates. You will lead the Business Enablement function, drive cross-branch collaboration, and deliver practical solutions that improve systems, processes, reporting and service delivery across the organisation.

Working closely with senior leaders, you will identify opportunities to streamline operations, enhance data quality, improve customer experiences and embed innovative technology solutions. You will also play a key role in advancing the safe and effective use of automation and artificial intelligence across Investment NSW.

To learn more about the role please review the Role Description.

We're Looking For

• Business Improvement & Transformation: Extensive experience leading business improvement, digital enablement or transformation initiatives and translating business needs into practical, sustainable solutions
• Systems & Technology Leadership: Experience managing CRM platforms, digital workflows, reporting solutions or comparable enterprise systems, with a strong focus on adoption, data quality and continuous improvement
• Stakeholder Engagement & Delivery: Demonstrated success leading teams, influencing stakeholders and delivering complex projects while balancing competing priorities and organisational objectives

We value diverse experiences. Even if you're not sure you meet all requirements, we encourage you to apply.

Why Join Us?

• Flexible Working: Broad range of flexible working arrangements
• Career Development: Ongoing learning through expert-led sessions, online training, and professional development opportunities
• Work-Life Balance: Flex time accrual for extra hours worked (for non-executive roles) based on a 35-hour standard week
• Wellbeing Support: Access to employee assistance program, fitness passport program, and wellbeing initiatives
• Inclusive Culture: Staff-led networks including Aboriginal Staff Advisory Committee, Diversity & Inclusion Network, and Young Professionals Network

Closing date: Sunday, 25 October 2026 (11:59 PM)

Salary: Clerk Grade 11/12. Package includes base salary ($154,231 - $178,369) plus superannuation (12%) and leave loading

Hiring Manager: Ali Asghar Shah, Director, Strategic Performance and Implementation via **************@investment.nsw.gov.au

About the Premier's Department

Connecting to Deliver from the Heart of Government

The Premier's Department leads the state's 430,000 public servants, driving collaboration and the delivery of whole-of-government priorities. Learn more about the department and a career at Premier's Department.

Our Commitment

We welcome and encourage applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and other diverse communities.

The Premier's Department acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country.

Reasonable Adjustments: The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating in pre-screening questions, contacting the Talent Team at ***@premiersdepartment.nsw.gov.au, or reaching out to the hiring manager.

Talent Pool: A talent pool may be created from this recruitment process. If eligible, you may be contacted for ongoing and temporary opportunities in the same role or grade that become available over an 18-month period.