Assistant Venue Manager: Lead Service & Team Growth

Oscars Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Vibrant culture

Career progression

Job summary

The Carrington, a Sydney venue from House Made Hospitality, is seeking an Assistant Venue Manager to support the Venue Manager in day-to-day operations on the floor, delivering exceptional service and a positive guest experience.

You will lead service standards, assist with recruitment and onboarding, coach the team, manage rostering, and help maintain compliance and guest-centric culture across evenings and weekends.

Qualifications

• Leadership or senior supervisory experience in a pub-style venue.
• Strong service skills and calmness under pressure.
• Confident communicator and natural team motivator.
• Solid understanding of labour, operations and RSA compliance.
• Availability across evenings and weekends.
• Most importantly, someone who genuinely cares about their team and guests.

Responsibilities

• Lead service and set the standard on the floor.
• Support recruitment, onboarding and team development.
• Coach and motivate the team to deliver great guest experiences.
• Assist with rostering, labour control and daily reporting.
• Maintain high service, product and compliance standards.
• Help build strong community and team culture.

Skills

Leadership

Guest service

Communication

Team motivation

RSA compliance

Labour management

Job description

The Carrington, a Sydney venue from House Made Hospitality, is seeking an Assistant Venue Manager to support the Venue Manager in day-to-day operations on the floor, delivering exceptional service and a positive guest experience.

You will lead service standards, assist with recruitment and onboarding, coach the team, manage rostering, and help maintain compliance and guest-centric culture across evenings and weekends.