Assistant Venue Manager: Lead Service & Team Growth

House Made Hospitality; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Food & beverage discounts

Competitive salary

Career progression

Professional development

Vibrant culture

Job summary

House Made Hospitality is seeking an Assistant Venue Manager for The Carrington on Bourke Street. This hands-on role leads from the floor, supports the Venue Manager and helps deliver outstanding service, culture and results.

You will lead service, assist with rostering and daily reporting, coach and develop the team, ensure RSA compliance and maintain high standards across operations. Availability across evenings and weekends is essential, with real career progression across venues.

Qualifications

• Leadership or senior supervisory experience in a pub-style venue.
• Strong service skills and calmness under pressure.
• Confident communicator and natural team motivator.
• Solid understanding of labour, operations and RSA compliance.
• Availability across evenings and weekends.

Responsibilities

• Lead service and set the standard on the floor.
• Support recruitment, onboarding and team development.
• Coach and motivate the team to deliver guest experiences.
• Assist rostering, labour control and daily reporting.
• Maintain high service, product and compliance standards.
• Help build strong community and team culture.

Skills

Leadership

Customer service

Communication

Labour management

RSA compliance

Evenings/weekends availability

Job description

House Made Hospitality is seeking an Assistant Venue Manager for The Carrington on Bourke Street. This hands-on role leads from the floor, supports the Venue Manager and helps deliver outstanding service, culture and results.

You will lead service, assist with rostering and daily reporting, coach and develop the team, ensure RSA compliance and maintain high standards across operations. Availability across evenings and weekends is essential, with real career progression across venues.