Assistant Venue Manager | Lead Hospitality Ops

Macedon Village Hotel; Macedon; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career development

Training programs

Collaborative team environment

Job summary

Macedon Village Hotel in Macedon, Victoria is seeking an Assistant Venue Manager to oversee daily operations and drive guest satisfaction. You will lead staff, manage budgeting, and ensure safety and service standards across the property.

We value hands-on leadership, exceptional communication, and a passion for hospitality. This full-time role offers career development and exposure to all aspects of hotel management while you contribute to the hotel's growth and vibrant local community.

Qualifications

• Proven experience in a hospitality leadership role or ready to step up to management
• Excellent customer service and guest experience focus
• Strong leadership and ability to motivate staff
• Familiarity with hospitality industry regulations and safety standards
• Excellent communication and interpersonal skills with diverse stakeholders
• Australian work rights are essential for this position

Responsibilities

• Oversee all aspects of hotel operations including staffing, inventory, budgeting and compliance
• Provide exceptional customer service and foster a welcoming environment for guests
• Develop and implement strategies to drive revenue growth and improve efficiency
• Lead recruitment, training and management of the hospitality team
• Ensure high standards of cleanliness, safety and service
• Liaise with suppliers, regulatory bodies and local community
• Contribute to the strategic direction of Macedon Village Hotel

Skills

Hospitality leadership

Customer service

Communication

Team management

Regulatory compliance

Job description

Macedon Village Hotel in Macedon, Victoria is seeking an Assistant Venue Manager to oversee daily operations and drive guest satisfaction. You will lead staff, manage budgeting, and ensure safety and service standards across the property.

We value hands-on leadership, exceptional communication, and a passion for hospitality. This full-time role offers career development and exposure to all aspects of hotel management while you contribute to the hotel's growth and vibrant local community.