Assistant Venue Manager

X-Golf; North Lakes; On-site; AUD 65,000 - 85,000; Full time

Job summary

X-Golf North Lakes is seeking an enthusiastic Assistant Venue Manager to join our team. In this hands-on role, you will work closely with the Venue Manager to run daily hospitality operations, oversee food and beverage service, and help deliver a seamless guest experience at our indoor golf and entertainment venue.

You’ll lead with initiative, manage stock and quality control, support event functions, and ensure RSA and safety standards are met while fostering a welcoming, professional

Qualifications

• Experience in hospitality settings, ability to lead a team
• Strong problem-solving and decision-making skills
• Knowledge of stock management, ordering and quality control
• RSA certification and WH&S awareness preferred

Responsibilities

• Open and close the venue daily
• Oversee venue presentation, cleanliness and organization
• Supervise daily operations and ensure procedures are followed
• Coordinate competitions and leagues
• Support the Venue Manager with day-to-day operations
• Identify operational issues and implement solutions
• Oversee food, beverage and bar operations
• Maintain customer service and product quality
• Manage stock control, ordering and QA
• Ensure RSA, WH&S and compliance requirements are met
• Monitor and maintain golf simulators

Skills

Hospitality experience

Leadership

Problem solving

Stock management

Attention to detail

RSA certification

Teamwork

Tools

Golf simulators

Job description

X-Golf North Lakes is on the lookout for an enthusiastic and hands-on Assistant Venue Manager to join our team! If you love hospitality, enjoy a fast-paced environment and are ready to help lead a venue where golf, great food and good times come together, we'd love to hear from you!

Working closely with the Venue Manager, you will play an important role in ensuring the venue operates efficiently, maintains consistently high standards and delivers an exceptional customer experience.

From overseeing daily operations and food and beverage service to assisting with events, competitions and corporate functions, you'll help ensure every aspect of the business runs smoothly.

Responsibilities will also include the ongoing maintenance and monitoring of our golf simulators and equipment, identifying and troubleshooting technical issues, and carrying out basic mechanical repairs where required to ensure all simulators remain fully operational and provide a seamless experience for our guests. This is an exciting opportunity for someone with strong hospitality experience and leadership potential who is ready to take on greater responsibility, contribute to the growth of the business and help create a welcoming, professional and enjoyable environment for both guests and staff.

ABOUT YOU

A love for golf is a bonus, but definitely not a requirement! We're happy to teach you everything you need to know. Our ideal candidate has previous hospitality and bar experience, a great eye for detail and the confidence to work both independently and as part of a team.

You’ll be someone who takes initiative, enjoys problem-solving and is confident in taking responsibility for the day-to-day operations of a venue. Strong organisational skills and an understanding of stock management, ordering and quality control are highly regarded, along with the ability to maintain high standards across all areas of the business.

We’re looking for someone who brings enthusiasm, creativity and a positive attitude to the workplace. Someone who is willing to share their knowledge, contribute ideas, support their team and genuinely wants to grow alongside the business.

KEY RESPONSIBILITIES

• Opening and closing of the Venue.
• Maintaining Venue presentation, cleanliness and organization.
• Supervising daily operations and ensuring procedures are followed.
• Coordinating competitions and X-League.
• Supporting the Venue Manager with day to day business operations.
• Identifying operational issues and implementing effective solutions.
• Overseeing food, beverage and bar operations.
• Maintaining high standards of customer service and product quality.
• Managing stock control, inventory, ordering and quality assurance.
• Ensuring RSA, workplace health and safety and compliance requirements are met.
• Monitoring and maintaining Simulators

ABOUT US

X-Golf North Lakes is a premium indoor golf and entertainment venue, combining cutting-edge golf simulator technology, a licensed bar, quality food and a vibrant social atmosphere. Alongside our state-of-the-art simulators, we are also home to HeyCaddy, our exciting 18-hole mini golf course, offering an additional entertainment experience for guests of all ages.

From casual golf sessions and competitions to mini golf, social gatherings, functions and corporate events, our focus is on creating a fun, welcoming environment and delivering an exceptional experience for every customer who walks through our doors.

Most importantly, we're looking for someone who genuinely loves what they do, brings positive energy to the workplace and wants to be part of something they can grow with. We want someone who is excited to get involved, take initiative, make a difference and help us create something great together!

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