Assistant Venue Manager

The San Telmo Group; City of Melbourne; On-site; AUD 95,000 - 105,000; Full time

Benefits offered by this job

38-40 hour weeks

Paid overtime

Staff discounts across venues

Staff meals

Job summary

The San Telmo Group in Melbourne is seeking an experienced Assistant Venue Manager to lead front-of-house operations, guest experience and people leadership at our vibrant Argentinian restaurants.

This permanent full-time role offers a 38-40 hour week, paid overtime, generous tips and bonuses, staff discounts across venues, staff meals, and structured leadership development with avenues for promotion.

Qualifications

• Previous experience as an Assistant Venue Manager or Restaurant Supervisor in a busy, quality-focused restaurant.
• Strong FOH operations knowledge and demonstrated experience leading teams across service, recruitment, training, rostering and employee development.
• Excellent communication, organisation and problem-solving skills, with the confidence to lead busy services and maintain high standards.

Responsibilities

• Oversight of FOH operations – leading day-to-day front-of-house services and venue presentation.
• People leadership – recruitment, onboarding, training, rostering, appraisals and development planning.
• Continuous improvement – working with the Restaurant Manager on service improvements and efficiency.

Skills

FOH leadership

People management

Operations management

Recruitment & training

Communication

Job description

Located in the heart of Melbourne's CBD, San Telmo is a vibrant Argentinian restaurant inspired by the food, wine and hospitality of Buenos Aires. Centred around our open parrilla grill, our menu celebrates premium Australian produce, bold Argentinian flavours and traditional fire-based cooking, all delivered in a lively, fast-paced dining environment.

Who We Are

By joining San Telmo, you become part of The San Telmo Group – an independent hospitality group founded in Melbourne in 2011. The Group operates six unique restaurants across Melbourne and Brisbane: San Telmo, Palermo, Asado, Pastuso, Robata and San Telmo Brisbane.

We believe exceptional hospitality starts with exceptional people. That's why we invest heavily in training, development and internal promotion, creating genuine opportunities for our team to build long-term careers in hospitality. One of our current Directors started with us as a Kitchen Hand – that is the kind of growth we create!

Position Available

Assistant Venue Manager (Front of House)

Permanent Full-Time - $95K-$105K estimated earnings (salary, tips & bonuses) + super

We're looking for an experienced FOH hospitality leader to join San Telmo as Assistant Venue Manager. Working closely with the Venue Manager, you'll take ownership of front-of-house operations, people leadership and continuous improvement, while remaining hands-on and visible on the restaurant floor.

What's in it for you?

• $95K-$105K estimated earnings (salary, tips & bonuses) + super
• Genuine 38-40 hour working weeks, with paid overtime
• Generous tips plus access to regular performance bonuses and incentives
• Permanent full-time role - stable employment + access to paid leave
• 40% staff discounts across all San Telmo Group venues
• Delicious staff meals on the house, enjoyed side-by-side with a wonderful team
• Structured leadership training and ongoing professional development
• Access to our external Evolve3 leadership development programs
• Regular appraisals and development plan reviews, so you'll always know how you're tracking and have a clear pathway for further development
• Job security- we've been around for 15 years and don't plan on going anywhere!
• Genuine opportunities for career progression and internal promotion
• Develop your knowledge across food, wine, FOH operations and people leadership
• Be part of an established hospitality group with six unique venues across Melbourne and Brisbane

Your Duties Will Include

• Oversight of FOH Operations – Leading day-to-day front-of-house operations & services, ensuring consistently high standards across service, guest experience and venue presentation.
• People Leadership – Leading ourFOHteam through your oversight of recruitment, onboarding, training, rostering, appraisals, performance anddevelopment planning
• Continuous Improvement – Working closely with the Restaurant Manager to strategise on long-term improvements to service, team performance andefficiency

What We’re Looking For

• Previous experience as an Assistant Venue Manager orRestaurant Supervisorwithin a busy, quality-focused restaurant.
• Strong FOH operational knowledge and demonstrated experience leading teams across service, recruitment, training, rostering and employee development.
• Strong communication, organisation and problem-solving skills, with the confidence to lead busy services, make decisions and maintain high standards.

Who You Are

• A hands‑on FOH leader who takes ownership, leads from the floor and genuinely enjoys developing and getting the best out of people.
• Proactive and always looking for ways to improve the guest experience, team performance and day-to-day FOH operations.
• Passionate about hospitality and motivated to continue developing your career in restaurant leadership.

If you’re an experienced FOH hospitality leader ready for your next step,we’d love to hear from you.

Following the Argentine ethos that eating, drinking and most importantly life are there to be enjoyed with friends, family and lovers.

From midday to late at night we offer a shared menu bringing people together just like a family Asado in Argentina.

In our endeavour to capture the essence of Argentine culture and cuisine, we have imported a bespoke 2.5 metre parrilla charcoal grill, hand made by Pirincho, a lifelong master of the craft. He is regarded as one of the most important parrilla craftsman in the world. Pirincho’s previous customers include former Argentine presidents, the Ferrari workshop in Modena, and the VIP restaurant in the Barcelona FC Stadium.

Source: This is an extract from the company's own website.

Following the Argentine ethos that eating, drinking and most importantly life are there to be enjoyed with friends, family and lovers.

From midday to late at night we offer a shared menu bringing people together just like a family Asado in Argentina.

In our endeavour to capture the essence of Argentine culture and cuisine, we have imported a bespoke 2.5 metre parrilla charcoal grill, hand made by Pirincho, a lifelong master of the craft. He is regarded as one of the most important parrilla craftsman in the world. Pirincho’s previous customers include former Argentine presidents, the Ferrari workshop in Modena, and the VIP restaurant in the Barcelona FC Stadium.

Source: This is an extract from the company's own website.

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