Assistant Venue Manager

Work Initiatives; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Area51 is seeking an energetic Assistant Venue Manager with a strong Food & Beverage background to support two Brisbane venues. You’ll rotate through all departments, drive guest experiences, and help deliver magical birthday parties and daily operations.

You’ll lead rostering, stock, budgets, and safety protocols, coach your team, and help boost EBITDA while maintaining exceptional service standards. This full-time role requires weekend work and a passion for creating joyful experiences.

Qualifications

• Experience in venue or hospitality management.
• Strong food & beverage knowledge preferred.
• Excellent customer service and professionalism.
• Budget management and financial awareness.

Responsibilities

• Lead venue operations across all departments.
• Roster, stock, and budget management.
• Create memorable birthday and event experiences.
• Ensure safety and service standards.

Skills

Food & Beverage

Customer service

Budget management

Team leadership

Multitasking

Job description

Assistant Venue Manager Wanted for Area51!

Area 51 isn't just another venue, it's where imagination takes flight, laughter echoes through every corner, and unforgettable memories are made daily. We're searching for an energetic, dynamic Assistant Venue Manager with a Food & Beverage background who's ready to help us create out-of-this-world experiences for families and kids!

We have two positions available one for our Underwood Venue and the other for our Ipswich Venue.

YOUR MISSION (Should You Choose to Accept It)

As our Assistant Venue Manager, you'll be the co-pilot driving our venue's success! You'll rotate through all departments, bringing fresh ideas, infectious energy, and operational excellence to every area. From epic birthday parties to smooth daily operations, you'll ensure every guest leaves with a smile and a story to tell.

Your impact will include:

• Driving growth and boosting EBITDA
• Leading, training, and inspiring our stellar team
• Creating magical party experiences that families rave about
• Managing operations like rostering, stock, and budgets
• Being a culture champion who embodies our core values
• Ensuring top-notch safety and service standards

A SNAPSHOT OF WHAT YOU'LL BE DOING

Generally, assist the Venue Manager in delivering across all areas of venue operations including: -

Safety First:

• Oversee all health and safety protocols
• Manage accident reporting and analysis
• Ensure compliance with policies and procedures
• Manage maintenance schedules and equipment standards

Food & Beverage:

• Manage COGs and inventory/stock levels
• Minimise food wastage
• Food safety, allergens and hygiene
• Work with suppliers on food orders and deliveries

Leadership & Operations:

• Roster and coordinate departments like a pro
• Open and close the venue with military precision
• Train, motivate, and coach your team to greatness
• Conduct fortnightly one-on-ones with team members

Guest Experience:

• Handle customer feedback and resolve issues with finesse
• Maintain exceptional service standards
• Create celebration experiences that become cherished memories

Financial Mastery:

• Reconcile daily takings and work within budgets
• Monitor profit margins and drive financial performance

WHAT MAKES YOU PERFECT FOR THIS ROLE

You're a natural leader who thrives in fast-paced, family-friendly environments. You have:

• Strong food and beverage knowledge highly desirable
• Exceptional customer service skills and professionalism
• The ability to juggle multiple priorities with a smile
• Financial savvy and budget management experience
• A passion for creating joyful experiences
• Energy, enthusiasm, and flexibility in spades
• Team player mentality with a can-do attitude

HOW WE'LL MEASURE YOUR SUCCESS

• EBITDA growth percentage
• Customer satisfaction (GX scores)
• COGS percentage management
• Gross profit margins
• Staff retention rates
• Team goal achievement

Both positions are full time and will require weekend work to ensure efficient roster coverage and venue opening hours.