Assistant Store Manager & Supervisors - Enfield

Zarraffa's Franchising Pty Ltd; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

Zarraffa’s Coffee Enfield is seeking an Assistant Store Manager to lead a diverse team and drive exceptional customer service, ensuring smooth daily operations and strong store performance.

With a focus on people leadership, training, and cost control, you will support the manager, manage budgets, and uphold high standards of cleanliness and safety. Passion for coffee and guest experience is essential.

Qualifications

• At least two years of restaurant/café management experience, with a focus on coffee and customer service.
• Proven ability to manage staff and budgets efficiently.
• Strong leadership and the ability to motivate your team and create a positive work environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
• Experience in inventory management, budgeting, and cost control.
• A keen attention to detail and the ability to manage tasks and deadlines effectively.
• A deep passion for coffee and a thorough understanding of the customer service industry.

Responsibilities

• Provide support and guidance to the team.
• Maintaining product and service quality.
• Ensuring store cleanliness and tidiness.
• Maintaining accurate business records and compliance with policies and procedures.
• Creating a warm and welcoming environment for customers.
• Leading by example and directing teams in product preparation, customer service, and cleanliness standards.
• Fostering a positive workplace culture and promoting teamwork.
• Support the manager in leading and inspiring a diverse team to deliver exceptional customer service.
• Support in daily operations including staff training, development, compliance, and performance evaluations.
• Run team meetings as required.
• Leading by example in impeccable customer service.
• Ensuring profitability of the business.
• Ensuring effective communication with staff, customers, suppliers, and stakeholders.
• Maintain high standards of cleanliness, WH&S and Food Safety Compliance.

Skills

Restaurant management

Leadership

Customer service

Budget management

Inventory management

Job description

Assistant Store Manager & Supervisors - Enfield

BREWING OPPORTUNITES FOR AN ASSISTANT STORE MANAGER & SUPERVISORS AT ZARRAFFAS COFFEE ENFIELD

Zarraffa's Coffee aims to employ motivated, energetic, and passionate people. At Zarraffa’s, we provide the necessary tools and training to effectively carry out your role and develop in your career. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

SUPERVISOR RESPONSIBILITIES

• Providing support and guidance to the team
• Maintaining product and service quality
• Ensuring store cleanliness and tidiness
• Maintaining accurate business records and compliance with policies and procedures
• Creating a warm and welcoming environment for customers
• Leading by example and directing teams in product preparation, customer service, and cleanliness standards
• Fostering a positive workplace culture and promoting teamwork

We have opportunities available for both Supervisors and an Assistant Store Manager. Both roles are key leadership positions, with the Assistant Store Manager taking on broader responsibilities across people, operations, and store performance.

ASSISTANT STORE MANAGER RESPONSIBILITIES

• Support the manager in leading and inspiring a diverse team to deliver exceptional customer service
• Support in daily operations including staff training, development, compliance, and performance evaluations
• Run team meetings as required
• Leading by example in impeccable customer service
• Ensuring profitability of the business
• Ensuring effective communication with staff, customers, suppliers, and stakeholders
• Maintain high standards of cleanliness, WH&S and Food Safety Compliance

To be considered for the Assistant Store Manager role, you must have:

• At least two years of restaurant/café management experience, with a focus on coffee and customer service.
• A proven ability to manage staff and budgets efficiently.
• Strong leadership skills and the ability to motivate your team and create a positive work environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
• Experience in inventory management, budgeting, and cost control.
• A keen attention to detail and the ability to manage tasks and deadlines effectively.
• A deep passion for coffee and a thorough understanding of the customer service industry.

If you're looking for the perfect blend of a supportive learning environment and endless opportunities to grow within the hospitality industry, Zarraffa's is the place for you. You can read more about the perks of working with Zarraffa’s on our website.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Assistant Manager?
• How many years' experience do you have as a Coffee Manager?
• How many years' experience do you have as a Hospitality Supervisor?
• Have you worked in a role where you were responsible for budget management & forecasting?
• Do you have experience with inventory management?

Zarraffa’s Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast.

Zarraffa’s (pronounced Za-raff-as) comes from the Arabic word ‘Zarafa‘ which means ‘Giraffe’ and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee.

From a single store in Southport on the Gold Coast, the Zarraffa’s Coffee business has evolved into an award-winning enterprise, now serving customers in close to 90 locations across Queensland, Victoria, South Australia, Western Australia and New South Wales.

Zarraffa’s Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast.

Zarraffa’s (pronounced Za-raff-as) comes from the Arabic word ‘Zarafa‘ which means ‘Giraffe’ and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee.

From a single store in Southport on the Gold Coast, the Zarraffa’s Coffee business has evolved into an award-winning enterprise, now serving customers in close to 90 locations across Queensland, Victoria, South Australia, Western Australia and New South Wales.

What can I earn as an Assistant Store Manager