Assistant Store Manager - Shellharbour

Oscar Wylee Pty Ltd.; Shellharbour; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free prescription glasses every 6 mo.

Family & Friends discounts twice a ye

Shellharbour location with parking

Career path to Store Manager

Energetic team in fast-paced retail

Eyewear styling knowledge

Job summary

Oscar Wylee Shellharbour is hiring an Assistant Store Manager to support daily retail operations, uphold our standards, and step in when the Store Manager is away.

You will work closely with the Store Manager to deliver expert eyewear advice, motivate a high-energy team, and drive exceptional customer service. This role offers a clear career path within the growing Oscar Wylee network.

Qualifications

• At least 3 years in a customer-facing sales role.
• Able to coach others on the shop floor.
• Capable of working closely with the Store Manager.
• Confident in building genuine customer connections.

Responsibilities

• Support day-to-day retail operations and policy compliance.
• Provide leadership in the Store Manager's absence.
• Deliver exceptional customer service and eyewear styling advice.

Skills

Customer-facing sales

Team player

Relationship building

Positive proactive attitude

Job description

Assistant Store Managers will support our Store Managers with overseeing day to day retail operations and ensuring there is compliance to company policies and procedures. Assistant Store Managers take on a store leadership role when the Store Manager is away.

You will work closely with the store manager to ensure customers receive a blend of professional eye care and eyewear styling advice. You will strive to encourage a team that provides exceptional customer service and care to everyone who visits your store

About You:

• At least 3 years’ experience in a customer-facing sales role, with a passion for delivering exceptional service.
• A natural team player who enjoys supporting and coaching others on the shop floor.
• Able to work closely and build positive relationship with Store Manager to maintain a professional environment and customer service
• Confidence in building genuine connections with customers and creating beneficial in-store interactions.
• Has a positive, proactive attitude! You will bring energy to the team and love being part of a collaborative, supportive environment.

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work at our Shellharbour store located in Stockland Shellharbour Shopping Centre on the ground level, offering a convenient and well connected location. With regular bus services to the centre and free parking available, commuting to work is simple and accessible. Check out our store page here!
• Clear career trajectory with opportunities for Store Manager and Multi-site leadership roles
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big successes together!
• The opportunity to learn about all things eyewear, including styling and our wide variety of frames!

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Stockland Shellharbour offers a great mix of retail, dining and everyday essentials, creating a relaxed coastal shopping environment to enjoy before or after your shift. Surrounded by beautiful beaches and close to local attractions like Kiama, there is always something to explore while working at Oscar Wylee Shellharbour.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!