Assistant Store Manager: Lead Retail & Customer Experience

Oscar Wylee Pty Ltd.; Shellharbour; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free prescription glasses every 6 mo.

Family & Friends discounts twice a ye

Shellharbour location with parking

Career path to Store Manager

Energetic team in fast-paced retail

Eyewear styling knowledge

Job summary

Oscar Wylee Shellharbour is hiring an Assistant Store Manager to support daily retail operations, uphold our standards, and step in when the Store Manager is away.

You will work closely with the Store Manager to deliver expert eyewear advice, motivate a high-energy team, and drive exceptional customer service. This role offers a clear career path within the growing Oscar Wylee network.

Qualifications

• At least 3 years in a customer-facing sales role.
• Able to coach others on the shop floor.
• Capable of working closely with the Store Manager.
• Confident in building genuine customer connections.

Responsibilities

• Support day-to-day retail operations and policy compliance.
• Provide leadership in the Store Manager's absence.
• Deliver exceptional customer service and eyewear styling advice.

Skills

Customer-facing sales

Team player

Relationship building

Positive proactive attitude

Job description

Oscar Wylee Shellharbour is hiring an Assistant Store Manager to support daily retail operations, uphold our standards, and step in when the Store Manager is away.

You will work closely with the Store Manager to deliver expert eyewear advice, motivate a high-energy team, and drive exceptional customer service. This role offers a clear career path within the growing Oscar Wylee network.