Assistant Store Manager - Galeries

Oscar Wylee Pty Ltd.; Sydney; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free glasses

Family discounts

Central Sydney CBD store

Career progression

Team coaching

Eyewear knowledge

Job summary

Oscar Wylee Pty is seeking an Assistant Store Manager for our Sydney CBD location. You will support day-to-day retail operations, ensure policy compliance, and stand in for the Store Manager when away.

Work closely with the Store Manager to blend professional eye care with eyewear styling advice, and lead a team focused on exceptional customer service in a fast-paced environment. This role offers a clear career path and benefits such as staff glasses and staff discounts, with opportunities for

Qualifications

• Minimum 3 years in a customer-facing sales role.
• Natural team player who supports and coaches others on the shop floor.
• Able to work closely with Store Manager to maintain a professional environment and customer service.
• Confident in building genuine connections with customers.
• Positive, proactive attitude and energy.

Responsibilities

• Assist Store Manager with overseeing day-to-day retail operations and ensuring policy compliance.
• Provide customers with professional eye care and eyewear styling advice.
• Encourage a team that delivers exceptional customer service and care.

Skills

Customer service

Team player

Relationship building

Communication

Leadership mindset

Job description

Assistant Store Managers will support our Store Managers with overseeing day to day retail operations and ensuring there is compliance to company policies and procedures. Assistant Store Managers take on a store leadership role when the Store Manager is away.

You will work closely with the store manager to ensure customers receive a blend of professional eye care and eyewear styling advice. You will strive to encourage a team that provides exceptional customer service and care to everyone who visits your store

About You:

• At least 3 years’ experience in a customer-facing sales role, with a passion for delivering exceptional service.
• A natural team player who enjoys supporting and coaching others on the shop floor.
• Able to work closely and build positive relationship with Store Manager to maintain a professional environment and customer service
• Confidence in building genuine connections with customers and creating beneficial in-store interactions.
• Has a positive, proactive attitude! You will bring energy to the team and love being part of a collaborative, supportive environment.

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our The Galeries store, centrally located in the heart of Sydney CBD with convenient access from across the city. Just a short 5-minute walk from Town Hall station, with excellent public transport links and nearby parking facilities available, commuting to and from the store is simple and convenient. Check out our store page here!
• Clear career trajectory with opportunities for Store Manager and Multi-site leadership roles
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big successes together!
• The opportunity to learn about all things eyewear, including styling and our wide variety of frames!

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. The Galeries offers a vibrant CBD retail experience with a wide mix of shopping, dining and lifestyle options across multiple levels. After your shift, you can explore nearby cafés and restaurants, browse specialty retailers, unwind at beauty and wellness venues, or visit Books Kinokuniya for a relaxed read and coffee.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!