Assistant Store Manager - Miranda

Vodafone Australia; Sydney; On-site; AUD 60,000 - 82,000; Full time

Benefits offered by this job

Wellbeing programs

Exclusive discounts

Tech training (Apple/Samsung)

Leave benefits

Unlimited SIM plan

Job summary

Vodafone Australia seeks a dynamic store team member to work alongside a store manager, assisting with merchandising and product launches while coaching the team to meet sales objectives and deliver personal customer experiences.

You will rotate across a 5 of 7 day roster including weekends and public holidays, participate in four days of training (virtual and in person), and have access to wellbeing programs, exclusive discounts, and tech training from brands like Apple and Samsung.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience is preferred.
• Must hold ongoing, unrestricted Australian work rights.
• Availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays.
• Training support on latest tech from brands like Apple and Samsung.

Responsibilities

• Assist with merchandising and product launches
• Help others meet and exceed sales objectives
• Coach and encourage your team to deliver personal customer experiences
• Collaborate with key stakeholders on initiatives beyond store walls
• Deliver great customer experiences and drive awareness of a customer centric culture

Skills

Customer advocacy

Competitive drive

Communication skills

Leadership skills

Sales experience

Job description

You'll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You'll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual and in person training.

Key responsibilities

• Assist with merchandising and product launches
• Help others meet and exceed sales objectives
• Coach and encourage your team to deliver personal customer experiences
• Collaborate with key stakeholders on initiatives beyond store walls
• Deliver great customer experiences and drive awareness of a customer centric culture

About you

• Passionate customer advocate with the desire to connect and have fun with customers
• Competitive drive and confidence to succeed in a fast-paced sales environment
• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience is preferred
• Ability to collaborate with key stakeholders on initiatives beyond store walls
• Must hold ongoing, unrestricted Australian work rights
• Competitive salary package with uncapped earning potential and generous loading rates
• SIM plan with unlimited calls, texts and data
• Access to wellbeing programs and exclusive discounts
• Additional leave benefits, including charity leave, thank you leave, additional 'your' leave and gender affirmation leave
• Training support on latest tech from brands like Apple and Samsung
• Opportunities to further your career into a leadership role or head office position through the 'Future you' program

About us

We are one of the world's largest Telecommunications companies. We aim to open all sorts of possibilities – not only for our customers, but for our people too. We believe in the power of people and the power of collaboration.