Assistant Store Manager - Macarthur Square

Michael Hill; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Performance-based incentives

Structured training program

Job summary

Michael Hill Macarthur Square is seeking an Assistant Store Manager to lead a passionate team and deliver exceptional customer experiences. You will drive sales, coach staff, and manage day-to-day store operations to achieve KPI targets.

This role offers a 38-hour week from Monday to Thursday and Sunday, a structured 6-week Stepping Stones program, ongoing mentorship, and clear pathways to store leadership across 300+ stores. Join a brand committed to craftsmanship and milestones.

Qualifications

• Leads with a people-first mindset and coaches teams to hit KPIs.
• Conveys customer-centric approach and energy in sales environments.
• Strong communication and collaboration across store teams.

Responsibilities

• Lead and inspire a team to achieve results and KPI targets.
• Oversee store operations and staff performance on a daily basis.
• Drive customer experiences and ensure exceptional service.

Skills

Leadership

Team management

Customer focus

Sales KPI

Communication

Job description

Are you passionate about delivering exceptional customer experiences and have a natural ability to lead and inspire a team? If you're driven to achieve KPI's, motivated by results, and excited to take on a leadership role, Michael Hill Macarthur Square is currently seeking an Assistant Store Manager to join our team.

This is your opportunity to grow your career, lead a passionate team, and create memorable moments for our customers every day!

Why You'll Love This Role

• Leadership Development: Grow your skills in a supportive, high-performing team environment
• Structured Training: 06-week Stepping Stones program plus ongoing mentorship
• Career Progression: Pathway to Store Manager and beyond across 300+ stores
• Work-Life Balance: Planned rosters with two consecutive days off
• Exclusive Perks: Staff discounts and performance-based incentives

Who You Are

• Ready to lead, coach, and inspire a team to achieve results, with previous management experience
• Customer-focused with a passion for celebrating life's milestone moments
• Energetic, collaborative, and driven to succeed in sales and KPI's
• Confident in managing store operations and team performance
• Available to work 38 hours per week - Monday to Thursday and Sunday

About Michael Hill

Since 1979, we've been a symbol of timeless style and exceptional craftsmanship. With stores across Australia, New Zealand, and Canada, we're proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion, and celebrating life's special moments.