Assistant Store Manager: Lead Teams, Delight Customers, Drive Results

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Job summary

Kathmandu Moorabbin is seeking a Full Time Assistant Store Manager to lead the team, deliver exceptional service and drive store performance. You will manage stock, visual merchandising, rostering and daily processes while upholding our sustainability principles and outdoor-passionate culture.

You will coach and develop staff, interpret KPIs, and continuously improve the customer experience in a high-energy retail environment near Melbourne.

Qualifications

• Experience leading a store team and coaching staff.
• Strong customer service mindset and ability to turn shoppers into loyal brand advocates.
• Proven capability to manage stock, merchandising, rostering, and store compliance.
• Ability to interpret KPIs and drive sales performance.
• Passion for outdoors and sustainability.

Responsibilities

• Lead and develop your team with coaching and culture.
• Deliver exceptional service and build brand advocates.
• Drive stock, merchandising, standards and daily processes.
• Understand KPIs and local trends to maximise results.
• Inspire customers with authentic passion for adventure.

Skills

Lead with purpose

Commercial decisions

Operational mastery

Communication with impact

Stay calm under pressure

Job description

Kathmandu Moorabbin is seeking a Full Time Assistant Store Manager to lead the team, deliver exceptional service and drive store performance. You will manage stock, visual merchandising, rostering and daily processes while upholding our sustainability principles and outdoor-passionate culture.

You will coach and develop staff, interpret KPIs, and continuously improve the customer experience in a high-energy retail environment near Melbourne.