Store Team Lead: Customer-Centric & Operations

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Toowoomba Regional; Vor Ort; AUD 65.000 - 75.000; Vollzeit

Zusammenfassung

Kathmandu is seeking a Full Time Assistant Store Manager in Toowoomba to lead and develop a high-performing team while delivering exceptional service to outdoor enthusiasts. You will drive store performance with strong commercial sense and champion sustainability in daily operations.

Responsibilities include stock management, visual merchandising, rostering, and compliance, all while reflecting Kathmandu's values and inspiring customers on their next adventure.

Qualifikationen

• Lead with purpose—coaching, mentoring, lifting team capability.
• Make smart commercial decisions—interpret KPIs and grow performance.
• Operational mastery—from stock flow to visual merchandising, rostering, compliance.
• Communicate with impact—provide constructive feedback, keep teams aligned with goals.
• Stay calm under pressure—prioritise effectively, resolve issues to keep customers happy.

Aufgaben

• Lead and develop your team to create a positive, inclusive culture reflecting Kathmandu’s values.
• Deliver a customer-obsessed service, turning outdoor enthusiasts into loyal brand advocates.
• Drive operational excellence: stock management, merchandising, store standards, daily processes.
• Use strong commercial awareness: understand KPIs, sales targets, local trends to drive results.
• Champion the outdoors and sustainability, inspiring customers with authentic passion for adventure.

Jobbeschreibung

Kathmandu is seeking a Full Time Assistant Store Manager in Toowoomba to lead and develop a high-performing team while delivering exceptional service to outdoor enthusiasts. You will drive store performance with strong commercial sense and champion sustainability in daily operations.

Responsibilities include stock management, visual merchandising, rostering, and compliance, all while reflecting Kathmandu's values and inspiring customers on their next adventure.