Assistant Store Manager — Lead Team, Elevate Customer Experience

Retail Apparel Group; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

yd. is seeking an Assistant Store Manager for Moorabbin DFO to help drive sales, deliver exceptional customer service, and develop a high-performing team. You will lead by example, coach staff, and ensure smooth operations in a busy retail environment.

You will support the Store Manager, manage on-duty coverage, and collaborate with area leadership to meet KPIs, budgets and store standards.

Qualifications

• Lead, coach and support store team to achieve sales, people, planning and operational goals.
• Create and maintain a people-first culture with development and internal progression.
• Deliver exceptional customer experiences using service techniques and product knowledge.

Responsibilities

• Support Store Manager to drive overall store performance.
• Act as store manager on duty during RDO and annual leave.
• Conduct regular store walks with the Manager to discuss opportunities and actions.
• Provide regular, constructive feedback to team for growth.
• Assist with VM guide execution and visual standards.

Skills

People leadership

Customer experience

Sales mindset

Feedback & development

Job description

yd. is seeking an Assistant Store Manager for Moorabbin DFO to help drive sales, deliver exceptional customer service, and develop a high-performing team. You will lead by example, coach staff, and ensure smooth operations in a busy retail environment.

You will support the Store Manager, manage on-duty coverage, and collaborate with area leadership to meet KPIs, budgets and store standards.