Assistant Store Manager: Lead Retail Ops & Customer Experience

Mejuri; Sydney; Vor Ort; AUD 128.000 - 135.000; Vollzeit

Benefits dieser Stelle

Equity program

Monthly retail bonus program

Paid time off

Parental leave top-up (4 months)

Performance reviews

Zusammenfassung

Mejuri in Sydney is seeking an Assistant Store Manager to support the Store Manager in delivering a premium retail experience, drive sales, and oversee day-to-day operations. You will partner across operations, inventory, merchandising, and people programs to meet KPIs such as customer retention, conversion, and NPS while creating a high-energy, inclusive team environment.

This role offers opportunities to lead store initiatives, participate in campaigns, and contribute to Mejuri's luxury brand

Qualifikationen

• Awareness of local market and requirements relevant to new store openings.
• Financial management experience with success in driving top-line sales and controlling expenses in partnership with a Store Manager.
• Strong leadership skills with experience supporting, coaching, and motivating a team.
• Solid understanding of great customer experience and bringing it to life on the floor.
• Desire to work in a fast-paced, entrepreneurial environment and value experimentation and iteration.
• Bonus: leadership experience in a high-volume retail environment.
• Bonus: opened a store from scratch in partnership with a Store Manager.
• Bonus: experience in a start-up or fast-growing company.

Aufgaben

• Lead by example to validate in-store customer experience and train the team on Mejuri’s selling standards.
• Drive KPIs such as customer retention, conversion rates, and NPS through coaching and performance management.
• Oversee operations, inventory, merchandising, and store systems to ensure efficient and accurate processes.
• Plan and manage staffing, scheduling, and payroll in coordination with Store Manager.
• Support campaigns, visual standards, and storefront fixtures to maintain Mejuri brand aesthetics.
• Foster a positive, engaging work environment and uphold policies and compliance.

Jobbeschreibung

Mejuri in Sydney is seeking an Assistant Store Manager to support the Store Manager in delivering a premium retail experience, drive sales, and oversee day-to-day operations. You will partner across operations, inventory, merchandising, and people programs to meet KPIs such as customer retention, conversion, and NPS while creating a high-energy, inclusive team environment.

This role offers opportunities to lead store initiatives, participate in campaigns, and contribute to Mejuri's luxury brand