Store Operations Leader — Inventory & Experience

Mejuri; Melbourne; On-site; AUD 43,000 - 48,000; Full time

Benefits offered by this job

Monthly retail bonus program

Paid time off

In-house retail learning program

Job summary

Mejuri in Melbourne is seeking an Operations Lead to drive a seamless customer journey and store profitability through precise inventory control and back-of-house excellence.

You will champion data-driven decisions, train teams on Mejuri's Steps of Selling, and manage end-to-end in-store operations including fulfillment, merchandising, and shrink prevention. Join a brand redefining luxury with a focus on customer obsession and learning.

Qualifications

• Experience in a high-volume retail environment.
• Ability to manage standards and procedures.
• Excellent organization and analytical skills.
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead in-store customer experience and train the team on selling standards.
• Drive KPIs such as CVR and revenue through leadership actions.
• Oversee inventory, cycle counts and back-of-house processes.
• Manage order fulfillment, packaging, and delivery standards.
• Onboard and develop store team members and promote engagement.

Skills

In-store leadership

Inventory control

Data-driven decisions

Team leadership

KPI management

Customer focus

Communication

Process optimization

Job description

Mejuri in Melbourne is seeking an Operations Lead to drive a seamless customer journey and store profitability through precise inventory control and back-of-house excellence.

You will champion data-driven decisions, train teams on Mejuri's Steps of Selling, and manage end-to-end in-store operations including fulfillment, merchandising, and shrink prevention. Join a brand redefining luxury with a focus on customer obsession and learning.