Assistant Store Manager — Lead, Coach & Elevate Fashion

Tapestry, Inc.; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

Kate Spade New York Brisbane DFO is seeking an Assistant Store Manager to partner with the Store Manager to lead day-to-day performance, coach and develop the team, and bring the brand’s playful, optimistic spirit to life for every customer.

You will own the sales floor, lead from the floor when required, and use KPIs to drive improvements while supporting visual merchandising and store standards in a fast-paced premium retail environment.

Qualifications

• Confident retail leader balancing people leadership with commercial performance
• Experience as Assistant Store Manager, Supervisor or experienced retail leader
• Background in fashion or premium retail environment
• Passion for coaching and developing people
• Comfort with sales targets, KPIs and store performance
• Strong customer service and relationship-building skills
• Hands-on leadership on the shop floor
• Energetic, resilient and positive in a fast-paced retail setting

Responsibilities

• Lead day-to-day store performance in partnership with the Store Manager
• Coach, motivate and develop the team to hit individual and store targets
• Drive clienteling, styling and elevated customer service
• Take ownership of the sales floor and lead from the floor when needed
• Use KPIs and commercial insights to improve performance
• Support visual merchandising and uphold Kate Spade brand standards
• Build a positive, inclusive and high-energy team environment
• Assist with stock, rostering, loss prevention and store operations

Skills

People leadership

Retail leadership

Customer service

KPI literacy

Job description

Kate Spade New York Brisbane DFO is seeking an Assistant Store Manager to partner with the Store Manager to lead day-to-day performance, coach and develop the team, and bring the brand’s playful, optimistic spirit to life for every customer.

You will own the sales floor, lead from the floor when required, and use KPIs to drive improvements while supporting visual merchandising and store standards in a fast-paced premium retail environment.