Assistant Store Manager | Kate Spade | South Wharf DFO

Coach; Brisbane; Sur place; AUD 65 000 - 85 000; Plein temps

Résumé du poste

Kate Spade New York Brisbane DFO is seeking an Assistant Store Manager to partner with the Store Manager to lead day-to-day performance, coach and develop the team, and bring the brand’s playful, optimistic spirit to life for every customer.

You will own the sales floor, lead from the floor when required, and use KPIs to drive improvements while supporting visual merchandising and store standards in a fast-paced premium retail environment.

Qualifications

• Confident retail leader balancing people leadership with commercial performance
• Experience as Assistant Store Manager, Supervisor or experienced retail leader
• Background in fashion or premium retail environment
• Passion for coaching and developing people
• Comfort with sales targets, KPIs and store performance
• Strong customer service and relationship-building skills
• Hands-on leadership on the shop floor
• Energetic, resilient and positive in a fast-paced retail setting

Responsabilités

• Lead day-to-day store performance in partnership with the Store Manager
• Coach, motivate and develop the team to hit individual and store targets
• Drive clienteling, styling and elevated customer service
• Take ownership of the sales floor and lead from the floor when needed
• Use KPIs and commercial insights to improve performance
• Support visual merchandising and uphold Kate Spade brand standards
• Build a positive, inclusive and high-energy team environment
• Assist with stock, rostering, loss prevention and store operations

Connaissances

People leadership

Retail leadership

Customer service

KPI literacy

Description du poste

Assistant Store Manager | Kate Spade |Brisbane DFO

Assistant Store Manager | Kate Spade Brisbane DFO

Bring your leadership style to Kate Spade New York. Lead with confidence, inspire your team and create an unforgettable customer experience.

You’ll be a key leader within the store, partnering closely with the Store Manager to drive performance, develop a high-performing team and bring the playful, optimistic spirit of Kate Spade New York to life for every customer.

What you’ll be doing

• Partner with the Store Manager to lead the day-to-day performance of the store
• Coach, motivate and develop the team to achieve individual and store targets
• Drive a strong culture of clienteling, styling and elevated customer service
• Take ownership of the sales floor and confidently step into store leadership when required
• Use commercial insights and KPIs to identify opportunities and improve performance
• Support visual merchandising and ensure the store consistently represents the Kate Spade brand
• Build a positive, inclusive and high-energy team environment
• Support operational excellence across stock, rostering, loss prevention and store standards

What we’re looking for

You’re a confident retail leader who knows how to balance people leadership with commercial performance.

Ideally, you’ll bring:

• Previous experience as an Assistant Store Manager, Supervisor or experienced retail leader
• A strong background in fashion, premium retail, accessories, lifestyle or a customer-led retail environment
• A genuine passion for coaching and developing people
• Confidence working with sales targets, KPIs and store performance
• Strong customer service and relationship-building skills
• A hands-on leadership style and the ability to lead from the floor
• Energy, resilience and a positive approach in a fast-paced retail environment

Why join Kate Spade?

This is an opportunity to build your leadership career with a globally recognised fashion brand where individuality, optimism and personal style are celebrated.