Assistant Store Manager - Harbour Town

Universal Store; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Commission potential

Career development

Technical training

Team culture

Staff discounts

Favourable rosters

Job summary

Universal Store on the Gold Coast seeks a hands-on Assistant Store Manager to drive daily store operations and inspire the team. You will partner with the Store Manager to deliver exceptional customer service, meet sales targets, and execute VM and promotions with pride.

The role suits someone with retail leadership experience, a strong customer focus, and the ability to coach others in a fast-paced environment while maintaining brand standards.

Qualifications

• Experience leading retail teams, including Shift Supervisor or Assistant Store Manager roles.
• Strong sales focus with ability to motivate and guide a team.
• Excellent customer service and communication skills.
• Solid understanding of VM, stock control, and store standards.
• Flexible, hands-on leader thriving in fast-paced settings.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Retail leadership

Sales-focused leadership

Customer service excellence

VM and stock management

Adaptable in fast-paced env

Job description

The Opportunity

Universal Store is looking for a driven and inspiring retail leader to step into aFull-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you're looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster.

Responsibilities

• Lead store operations and team performance.

• Deliver exceptional customer experiences every day.

• Support and coach team to achieve sales targets.

• Execute VM and promotional directives.

• Assist with inventory management and stock insights.

• Lead by example and uphold Universal Store culture.

Skills and Experience

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).

• Strong sales focus with ability to motivate and lead a team.

• Warm, confident communicator with excellent customer service skills.

• Strong operational understanding — VM, stock, store standards.

• Flexible, hands‑on, and thrives in a fast-paced environment.

• High attention to detail and commitment to brand presentation.

What We Offer

• Up to $4,000 earning potential in commission.

• Career development with clear paths to Store Manager.

• Technical and leadership training.

• Strong, supportive team culture.

• Generous staff discounts and favourable rosters.

• A workplace where your ideas are valued.

Our Values

• Care for Everyone

• Here to Help

• Make it Work

• Better than Good

• Contribute

No agency enquiries. Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.