Assistant Store Manager - Cairns

Universal Store; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Commission up to 4,000

Staff discounts

Career development

Leadership training

Job summary

Universal Store is seeking a driven retail leader to step into a Full-Time Assistant Store Manager role in Cairns. You will work closely with the Store Manager, mirror responsibilities, and drive sales, customer experience, and VM execution with a Sunday–Thursday roster.

Bring leadership in retail, strong communication, and a hands-on approach to maintain brand standards and stock control in a fast-paced environment. Growth pathways toward Store Manager are available.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands-on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Leadership in retail

Sales-focused

Customer service

VM/stock operations

Hands-on

Attention to detail

Job description

The Opportunity

Universal Store is looking for a driven and inspiring retail leader to step into aFull-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you're looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster.

Responsibilities

• Lead store operations and team performance.

• Deliver exceptional customer experiences every day.

• Support and coach team to achieve sales targets.

• Execute VM and promotional directives.

• Assist with inventory management and stock insights.

• Lead by example and uphold Universal Store culture.

Skills and Experience

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).

• Strong sales focus with ability to motivate and lead a team.

• Warm, confident communicator with excellent customer service skills.

• Strong operational understanding — VM, stock, store standards.

• Flexible, hands‑on, and thrives in a fast-paced environment.

• High attention to detail and commitment to brand presentation.

What We Offer

• Up to $4,000 earning potential in commission.

• Career development with clear paths to Store Manager.

• Technical and leadership training.

• Strong, supportive team culture.

• Generous staff discounts and favourable rosters.

• A workplace where your ideas are valued.

Our Values

• Care for Everyone

• Here to Help

• Make it Work

• Better than Good

• Contribute

No agency enquiries. Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.