Assistant Store Manager - Harbour Town

CAMILLA; Gold Coast City; Vor Ort; AUD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Discounts and Uniform Allowances

Focus on personal development

Employee Assistance Program

Annual education events

VIP Clienteling and Exclusive Events

Bonuses and Incentives

Fabulous parties and events

Zusammenfassung

CAMILLA is seeking an enthusiastic Assistant Store Manager for their new location in Harbour Town, Gold Coast. This role offers the opportunity to lead a dynamic retail team, promote luxury fashion, and develop a strong VIP client base. Ideal candidates will have proven retail management experience, a passion for customer service, and the creativity to enhance the boutique's identity.

Qualifikationen

• Demonstrated retail history and experience in management.
• Proven ability to meet financial, operational, and service KPIs.
• Experience in customer relationship management.

Aufgaben

• Partner with Boutique Stylists to manage sales plans and KPIs.
• Facilitate store operations and ensure compliance with company standards.
• Coach and monitor team member accountability for client outreach.

Kenntnisse

Customer Relationship Management

Visual Merchandising

Leadership

Sales Management

Ausbildung

Retail Management Experience

Jobbeschreibung

CAMILLA Gold Coast, Queensland, Australia

Assistant Store Manager - Harbour Town

CAMILLA Gold Coast, Queensland, Australia

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An exciting opportunity exists for an outstanding retail superstar to join our fun and dynamic retail team in a brand new location opening soon in Harbour Town, Gold Coast.

CAMILLA is one of Australia’s leading luxury retailers and it is taking the world by storm. Founded in 2004 in Sydney's iconic Bondi Beach by designer Camilla Franks, CAMILLA has captured the imagination of the world with its vibrant and iconic aesthetic across luxurious resort and ready-to-wear.

Expanding rapidly into overseas markets, CAMILLA is well on our way to “Colour the world”!

With great success already in our US and Australian locations, we are looking an experienced Assistant Boutique Manager who is passionate about luxury fashion and building a VIP client database.

This is a new role to the team, allowing you to really make your mark!

So, what will our Assistant Boutique Manager be doing on a day-to-day basis?

• Partner with the Boutique Stylists to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Ensure store rosters are scheduled according to the business needs whilst adhering to the store’s base roster and wage allowance.
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximise sales within the market.
• Maintain visual presentation based on company vision and market needs
• Coach and Monitor in partnership with Store Manager, on Boutique Stylists accountability for client outreach and relationship development
• Manage the delivery of best-in-class client experience and operating standards through your boutique.
• Strategically build client base to generate sales growth through both VIP & non-VIP acquisition - grow new client database.
• Use appointments and digital booking tools to drive sales growth with clients and deliver a unique service experience through Angels.
• Partner with the Boutique Manager in hiring and providing performance review feedback. -Training new Boutique Stylists and Stock Coordinators.
• Explain and enforce KPIs and ensure that the team is trending to those measures
• Ensure the team is prepared for key moments – sale, product launches etc.
• Model the CAMILLA values - Lead your team in an inspiring manner.

What are we looking for in our new Assistant Boutique Manager?

• A demonstrated retail history and experience in management would be most ideal
• Be capable in the operational running of a Boutique
• Dance to the beat of your own drum, and show your creative flair to make your Boutique your own
• Have an amazing energy that invites customers into the Boutique
• Have experience in customer relationship management and an understanding of luxury customer service
• Proven ability to meet financial, operational, and service KPIs
• Ability to deliver visual merchandising magic
• Flexibility & Availability
• Be a CAMILLA brand ambassador, embracing the cultures and values wholeheartedly!

Perks of working with CAMILLA!

• Be apart of a global and expanding brand
• Discounts and Uniform Allowances that will have you head to toe in CAMILLA
• A true focus on personal development and growth
• A supportive National Retail tribe
• Employee Assistance – free and confidential counselling service for all employees
• Annual education ‘Love-In’ events at our beautiful Head Quarters in Alexandria
• VIP Clienteling and Exclusive Events
• Bonuses and Incentives.
• Parties & Events - we are known for our fabulous events

If this sounds like you, float on over and apply now!

With love xx

At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.

When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

We will adjust our recruitment process to support accessibility needs

Equality will know no boundaries within our walls and wherever we go.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry

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