Assistant Store Manager - Growth Path to Store Manager

Universal Store; Cairns Regional; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Commission potential

Career development

Leadership training

Staff discounts

Favourable rosters

Ideas valued

Job summary

Universal Store is seeking a driven Assistant Store Manager in Cairns to work a Sunday–Thursday roster, partnering with the Store Manager to lead store operations and deliver exceptional customer experiences.

You will coach the team to hit sales targets, execute VM/promotions, manage inventory insights, and uphold brand standards and culture. This role offers leadership growth and a supportive team environment.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands-on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Retail leadership

Sales coaching

Customer service

VM & promotions

Inventory management

Brand standards

Job description

Universal Store is seeking a driven Assistant Store Manager in Cairns to work a Sunday–Thursday roster, partnering with the Store Manager to lead store operations and deliver exceptional customer experiences.

You will coach the team to hit sales targets, execute VM/promotions, manage inventory insights, and uphold brand standards and culture. This role offers leadership growth and a supportive team environment.