Assistant Store Manager - Canberra

R.M. Williams; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous product allowance

40% employee discount on products

Monthly Bonus Scheme

Paid parental leave

Paid volunteer leave

Exclusive private health partnership

Signature Service and specialised boot

Long term career opportunities

Job summary

R.M.Williams in Canberra is seeking an energetic Assistant Store Manager to support the Store Manager in creating an inclusive, positive culture and delivering an exceptional customer experience. You will lead a small team, develop product knowledge and help drive sales targets while managing rosters and training.

With a strong background in fashion or footwear retail and experience as a 2IC or 3IC, you will thrive on delivering outstanding service, merchandising excellence and operational KPIs.

Qualifications

• Must have at least 2 years as a 2IC/3IC in fashion or footwear retail.
• Proven ability to meet and contribute to sales targets.
• Ability to learn quickly and develop product knowledge across our range.
• Excellent communication with customers, managers and coworkers.

Responsibilities

• Provide customer care by ensuring customers are welcomed, given product knowledge and leave the store with a positive experience.
• Actively selling products and developing relationships with new and existing customers.
• Overseeing and contributing to sales targets and KPIs.
• Assisting with staff management including training on product knowledge and motivating to achieve sales targets.
• Assisting with inductions and appraisals.
• Assisting with store functions, including visual merchandising, rostering and inventory control.
• Assisting the Store Manager with administration duties where required.

Skills

Retail leadership

Customer service

Sales targets

Communication

Team motivation

Job description

• Generous product allowance and employee discount
• Working for an Iconic Australian brand
• Offering career opportunties

Assistant Store Manager

We are looking for a driven Assistant Store Manager to join our Canberra team to support the Store Manager in driving an inclusive and positive culture, providing an exceptional customer experience and leading our team to achieve sales targets. The successful applicant will have relevant fashion retail experience and currently be a 2IC or 3IC. Applicants must have flexible working hours with the ability to work to a rotating fortnightly roster that includes weekends.

What we offer:

• Generous product allowance - head to boots!
• 40% employee discount on products
• Monthly Bonus Scheme
• Paid parental leave
• Paid volunteer leave
• Exclusive private health partnership
• Signature Service and specialised boot fitting training provided
• Long term career opportunities

The Assistant Store Manager will be responsible for:

• Providing customer care by ensuring customers are welcomed in, provided with product knowledge, advice and historyand leave the store with a positive experience.
• Actively selling products and developing relationships with new and existing customers.
• Overseeing and contributing to sales targets and KPIs
• Assisting with staff management including training on product knowledge and motivating to achieve sales targets.
• Assisting with inductions andappraisals
• Assisting with store functions, including; Visual Merchandising, Rostering and Inventory control.
• Assisting the Store Manager with administration duties where required.

Skills and Experience:

• At least 2years experience as a 2IC or 3IC within a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworkers

About R.M.Williams

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life’s great journeys. Our growing network of R.M.Williams stores now includes over 60 retail locations in Australia, New Zealand and the UK, with team members around the world celebrating long and prosperous tenures at the business. Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.