Assistant Store Manager - Burwood

Forever New Stores; Burwood; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Clothing allowance

Seasonal bonus

Employee discount 40%

Birthday leave

Wellbeing incentives

Learning & development

Recognition program

Global exposure

Referral incentives

Job summary

Forever New Stores in Burwood invites an Assistant Store Manager to join our brand-new store launch. You will lead with energy, coaching a high-performing team to deliver exceptional customer experiences and strong sales results from day one.

Reporting to the Store Manager, you’ll wear multiple hats—roster management, visual merchandising, and people development—while upholding Forever New's fashion-forward standards and customer obsession.

Qualifications

• Retail store management experience.
• Proven ability to achieve sales and targets.
• Passion for coaching and leading teams.

Responsibilities

• Support Store Manager to lead and develop a high-performing team.
• Drive customer experience and sales in a fast-paced environment.
• Manage rosters and staffing where required.
• Ensure alignment with Forever New customer experience.

Skills

Store management

Sales leadership

Coaching

Customer service

Roster management

Visual merchandising

Communication

Fashion knowledge

Job description

We are excited to welcome an Assistant Store Manager to join our brand-new Burwood store! Joining Australia's fastest-growing fashion clothing and accessories brand, you will be an inspiring retail leader who is passionate about driving team performance, customer experience, and sales success in a fast-paced, fashion-forward environment.

This is a unique opportunity to be part of a store launch from the ground up—supporting the Store Manager to build, coach and develop a high-performing team while bringing the Forever New customer experience to life from day one.

What will excite you:

• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

Reporting to the Store Manager, the Assistant Store Manager role serves as the ideal next step for a rewarding career in fashion. Joining our dynamic team means:

• Opportunities to enhance your career potential through our careers pathways
• No two days are the same! Embrace the energetic atmosphere of a lively retail environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships with your store team
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have retail store management experience
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading teams
• You have had exposure to performance management
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster management
• You have previous visual merchandising ability
• You’re open and flexible to late night trading, public holidays and weekends when required
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace