Assistant Store Manager - Arundel

Animates; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro?

Pet-friendly workspace

Career growth opportunities

Novated leasing

Workplace benefits program

Employee Assistance Program (24/7)

Development opportunities

Petbarn Foundation involvement

Job summary

Petbarn in Arundel is seeking an enthusiastic Assistant Store Manager to support the Store Manager in driving store performance and delivering exceptional pet-care experiences.

You will lead a team, train staff, manage budgets, and uphold high store standards while focusing on KPI achievement and a customer-first approach. This role offers growth within a passionate, pet-loving brand and a supportive team environment.

Qualifications

• Two years' experience in a high-volume retailer
• Strong retail management/supervision, with at least 1 year in management
• Proven ability to lead a team with focus on KPI achievement

Responsibilities

• Support Store Manager to maximize store success
• Create a customer-centric environment and meet sales budgets
• Maintain store standards and control costs
• Train and coach the store team to deliver service excellence

Skills

Retail leadership

Team training

Customer service

Job description

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full Time Assistant Store Manager at Petbarn in Arundel, andwill suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program