Assistant Store Manager

Fantastic Furniture; Mackay Regional; On-site; AUD 55,000 - 70,000; Full time

Job summary

Fantastic Furniture is seeking an Assistant Manager to support its Mackay store, working with the Retail Business Leader to drive sales, coach a diverse team, and ensure outstanding customer service. The role covers showroom floor activities as well as stock and warehouse operations, with emphasis on safety, stock integrity, and store presentation.

You will lead by example, coach staff, and help manage daily operations across sales and warehouse functions to deliver a great customer experience

Qualifications

• Experience as an Assistant Manager, Supervisor or Team Leader in retail.

Responsibilities

• Support the daily running of the store and lead in the Retail Business Leader's absence.
• Coach and motivate the team to achieve sales and service goals.
• Help customers find furniture that suits their homes and budgets.
• Maintain store presentation and merchandising standards.
• Support stock accuracy, deliveries and safe warehouse practices.
• Resolve customer enquiries and help the team manage busy trading periods.
• Build a positive team environment where safety comes first.

Skills

Experience in retail leadership

Job description

Job Description

Assistant Manager – Mackay | Fantastic Furniture

About the role

At Fantastic Furniture, we help customers create homes they love. We're looking for an Assistant Manager to support our Mackay team and help keep the store running smoothly. Working alongside the Retail Business Leader, you'll lead by example, coach your team and ensure customers receive friendly, practical service. You'll be involved across the store, from driving sales on the showroom floor to supporting stock and warehouse operations.

What you'll be doing

• Support the daily running of the store and lead in the Retail Business Leader's absence.
• Coach and motivate the team to achieve sales and service goals.
• Help customers find furniture that suits their homes and budgets.
• Maintain store presentation and merchandising standards.
• Support stock accuracy, deliveries and safe warehouse practices.
• Resolve customer enquiries and help the team manage busy trading periods.
• Build a positive team environment where safety comes first.

What you'll bring

• Experience as an Assistant Manager, Supervisor or Team Leader in retail.
• A practical approach and willingness to work across sales and warehouse activities.
• Confidence coaching people and supporting team performance.
• Strong communication, organisation and customer service skills.
• A focus on sales results and creating a great customer experience.
• Flexibility to work across the retail roster, including weekends.

Ready for your next move?

If you enjoy leading people and getting involved in the day-to-day action, we'd love to hear from you.