Assistant Store Manager

Pet Barn Inc; Coffs Harbour City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro​

Pet-friendly workspace

Career growth opportunities

Novated leasing

Workplace benefits program

Discounts on corporate health insuranc

Employee Assistance Program 24/7

Development opportunities

Petbarn Foundation

Incentive Program

Job summary

Petbarn is seeking a Full-Time Assistant Store Manager for the Smithfield store. You will support the Store Manager, lead a team, and drive store performance while delivering exceptional customer experiences for pets and their families.

Join a pet-loving, values-driven brand offering training, growth opportunities, and a collaborative work culture. You will help maintain high standards, manage costs, and contribute to community initiatives through Petbarn Foundation.

Qualifications

• At least 1 year of similar volume retail store management experience.
• Minimum 1 year experience in management.
• Experience leading a team with focus on engagement and KPI achievement.

Responsibilities

• Support the Store Manager to manage and maximize store success.
• Create a customer-centric environment and achieve sales budgets.
• Train and coach the store team to deliver service excellence and business objectives.

Skills

Leadership

Retail management

Team training

Customer service

Job description

Company Description

At Petbarn, Australia’s leading speciality pet retailer, we’re passionate about making the world a happier place through the love of pets! We have a unique opportunity for a Full-Time Assistant Store Manager based at our Petbarn Smithfield store. This role will suit a pet-passionate retail leader looking to grow their career with a well-known and supportive brand. Strong retail leadership experience is essential to be successful in this role.

Job Description

We have a unique opportunity for a Full-Time Assistant Store Manager based at our Petbarn Smithfield store. This role will suit a pet-passionate retail leader looking to grow their career with a well-known and supportive brand. Strong retail leadership experience is essential to be successful in this role.

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You

• A leader with a hands-on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1-year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Qualifications

• At least 1 year of similar volume retail store management experience

Additional Information

• #Petbarn

Please note that only shortlisted candidates will be contacted