Assistant Store Manager - Kangaroo Flat

Petbarn; Australia; Remote; AUD 56,000 - 75,000; Full time

Benefits offered by this job

Discounts on Petbarn products

Novated leasing

Workplace benefits program

Health insurance discounts

Employee assistance program

Leadership development

Petbarn Foundation

Incentive program

Job summary

Petbarn is seeking an Assistant Store Manager at Kangaroo Flat, VIC, to support the Store Manager in driving store performance and customer satisfaction. You will lead a team, train and coach staff, and ensure high standards in service, health, nutrition and wellness product guidance.

You will manage daily operations, help achieve sales budgets, and foster a friendly, energetic, pet-loving environment. The role suits a hands-on retail leader with a passion for pets and customer care.

Qualifications

• 2+ years in high-volume retail leadership
• 1+ year in management or supervision
• Proven ability to lead a team with engagement

Responsibilities

• Assist Store Manager to maximize overall store success
• Create a customer-centric environment and deliver service excellence
• Achieve sales budgets and maintain store standards
• Manage costs and coaching for the store team

Skills

Retail leadership

Team training

KPI management

Store operations

Customer service

Job description

Location : Kangaroo Flat - 299
Posted on : 02 September 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full-Time Assistant Store Manager at Kangaroo Flat, andwill suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Please note that only shortlisted candidates will be contacted

This position is available at: Kangaroo Flat - 299
14 / 293-301 High Street
Kangaroo Flat
3555 Victoria View on Map