Assistant Store Manager

Blackwoods; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Blackwoods in Adelaide is seeking a hands-on Assistant Store Manager to support the Store Manager and lead a high-performing retail team. You will drive sales growth, deliver exceptional customer experiences, and uphold safety and operational standards in a busy branch.

This role operates on a rotating roster including weekends; you will coach staff, recruit and onboard new team members, and step into Store Manager responsibilities when needed.

Qualifications

• Proven retail leadership experience in a similar role.
• Experience coaching, developing and managing team performance.
• Strong customer service focus with a track record of sales success.

Responsibilities

• Drive store performance to achieve business targets.
• Lead, coach and develop team to deliver exceptional sales and service.
• Build strong customer relationships and ensure outstanding experiences.
• Support recruitment, onboarding, training, and performance management.
• Ensure WHS compliance and operational standards.
• Oversee day-to-day store operations and cover Store Manager when required.

Skills

Retail leadership

Customer service

Sales targets

People management

Commercial acumen

Job description

Competitive Salary + Incentives + WES shares

We're looking for a hands-on and customer-focused Assistant Store Manager to support the Store Manager in leading a high-performing retail team. This role plays a critical part in driving sales growth, delivering exceptional customer experiences, maintaining operational excellence and fostering a safe, engaged and productive workplace culture. You'll lead from the front, coach and develop team members, and step into Store Manager responsibilities when required.

This role operates on a rotating roster, so flexibility to work weekends when scheduled is required.

What you'll be doing

• Drive sales, gross profit and overall store performance to achieve business targets.
• Lead, coach and develop team members to deliver exceptional customer service and sales results.
• Build strong customer relationships and ensure a consistently outstanding customer experience.
• Support recruitment, onboarding, training and performance management of team members.
• Ensure compliance with WHS, company policies, procedures and operational standards.
• Oversee day-to-day store operations, including stock management, merchandising and acting as Store Manager when required.

We're looking for someone who:

• Proven retail leadership experience in an Assistant Store Manager, Department Manager or Team Leader role.
• Trade background, retail tooling, maintenance or DYI home expert – any experience with wide range of tools is highly regarded
• Demonstrated success achieving sales targets, KPIs and commercial outcomes.
• Strong people leadership skills with experience coaching, developing and managing team performance.
• A customer-first mindset with a proven track record of delivering exceptional service and building customer relationships.
• Strong commercial acumen and the ability to balance operational execution with business performance.

What's In It For You

• Exclusive Perks:Team Memberdiscount cardfor Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription&Wesfarmers discountedoffersfrom over 400 retail partners
• Continuoustraining and career developmentopportunities
• Team events, celebrations,awardrecognition and prizes
• Employee Assistance Program:wellbeingsupportfor you and your immediate family-coveringcounselling, coaching, financial advice, legal guidance, nutritionalservices, & more!
• Refer-A-Friend program–earn up to $2,000 for each referral!
• Ability topurchase up to 4 weeks' additional annual leave
• Generouspaid parental leavepolicy
• Free onsite parkingand more!

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products. From the Sydney Harbour Bridge to your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, means that our team members also have endless opportunities to build a fulfilling career and help more people build a better Australia.

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products. From the Sydney Harbour Bridge to your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, means that our team members also have endless opportunities to build a fulfilling career and help more people build a better Australia.

What can I earn as an Assistant Store Manager