Assistant Service Director OSHC

Woden Community Service; Canberra; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary packaging

Meals & Entertainment package

Personal leave 15 days

EAP program

Professional development

Clinical supervision

Flare Benefits discounts

Job summary

Woden Community Service, a long‑standing ACT community organisation, seeks an Assistant Service Director for OSHC at Torrens Primary School. You will help deliver safe, inclusive, high‑quality OSHC services and support day‑to‑day operations, staff supervision and program quality within a busy school‑based environment.

You’ll lead with a focus on child safety, compliance and continuous improvement, mentoring educators and collaborating with families, schools and the wider community to achieve

Qualifications

• Diploma in Education and Care, Children’s Services, or ACECQA-approved qualification.
• Experience in OSHC, school‑age care, or children’s services setting.
• Knowledge of NQF, National Law & Regulations, and My Time, Our Place.
• Current First Aid HLTAID012 with asthma and anaphylaxis training.
• Experience guiding or leading educators and teams.

Responsibilities

• Support the Service Director in day-to-day delivery of high-quality OSHC services.
• Promote child safety, wellbeing, inclusion and regulatory compliance.
• Provide educational leadership aligned with My Time, Our Place and quality improvement.
• Support, mentor and develop educators to foster a high-performing team.
• Contribute to an inclusive, collaborative workplace culture.
• Assist with staffing, enrolments, rostering and operational needs.
• Build positive relationships with children, families, schools and community stakeholders.
• Lead operations in the Service Director’s absence.

Skills

Leadership

Staff coaching

Communication

Problem solving

Relationship building

Education

Diploma in Education and Care/ACEQA-approved

Tools

Childcare management systems

Job description

Location: Australian Capital Territory (ACT region)

Job Category: Children's Services

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of "A caring community where everyone belongs" is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

WCS is a child-safe organisation. Our staff and volunteers are required to uphold our commitment to the safety, wellbeing, and inclusion of all children and young people. All suitable applicants will undergo rigorous screening processes, including WWVP clearances, criminal history checks, and reference checks.

The Assistant Service Director - Out of School Hours Care (OSHC) at Torrens Primary School supports the Service Director in the delivery of safe, inclusive, high-quality and compliant OSHC services. The role assists with day-to-day operations, educational quality, team leadership, regulatory compliance, and engagement with children, families and school communities. In the absence of the Service Director, the Assistant Service Director provides operational oversight to ensure the smooth and effective delivery of services.

Our Offer:

• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
• Ongoing professional development and a supportive team environment.
• Monthly external clinical supervision.
• Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.

Job Description

About the Role:

Key Accountabilities include but are not limited to:

• Support the Service Director in the day-to-day delivery of high-quality OSHC services.
• Promote and maintain child safety, wellbeing, inclusion, and compliance with all legislative and regulatory requirements.
• Assist in providing educational leadership aligned with My Time, Our Place and continuous quality improvement practices.
• Support, mentor and develop educators to foster a capable and high-performing team.
• Contribute to a positive, inclusive and collaborative workplace culture.
• Assist with staffing, enrolments, rostering, and operational requirements to ensure effective service delivery.
• Build and maintain positive relationships with children, families, schools and community stakeholders.
• Support continuous improvement initiatives and contribute to achieving service and organisational goals.
• Provide operational leadership and service oversight in the absence of the Service Director.

About You:

• You are a passionate and emerging leader in children's services with a strong commitment to child safety, inclusion, and quality outcomes for children.
• You lead by example, fostering positive relationships and supporting educators to deliver engaging and inclusive programs.
• You are organised, proactive, and confident in supporting daily operations within a busy OSHC environment.
• You are collaborative, a team player who builds strong partnerships with children, families, schools, and colleagues.
• You are committed to continuous improvement and creating safe, welcoming, and child-focused environments.

Desired Skills and Experience

Experience and Qualifications

• Diploma in Education and Care, Children's Services, or another ACECQA-approved qualification.
• Demonstrated experience working within an OSHC, school-age care, or children's services setting.
• Sound knowledge of the National Quality Framework (NQF), National Law and Regulations, and My Time, Our Place.
• A current First Aid Certificate, HLTAID012, including asthma and anaphylaxis training.
• Experience providing guidance, support, or leadership to educators and team members.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to support compliance, operational requirements, and educational programming.
• Previous experience in an Assistant Service Director, Educational Leader, Coordinator, or similar leadership role.
• Experience contributing to Assessment and Rating processes and quality improvement initiatives.Experience using childcare management and enrolment systems.
• Knowledge of rostering, enrolment management, and service administration.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

For further information, please contact Damien Marais (Operations Manager - OSHC) at [e-mail]

Closing Date: COB 22 November 2026

Applications may close early if a suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Children's Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.