Assistant Retail Store Manager

Jay Jays; Sydney; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate

50% off Peter Alexander products

Wear Peter Alexander PJs to work

Career development and internal培训

Structured 3-month Assistant Store Mgr

Flexible rosters

Employee Assistance Program

Job summary

Peter Alexander is seeking an Assistant Store Manager in Bankstown to support the Store Manager in delivering an exceptional customer experience. You will lead a team, manage stock, visual merchandising, and ensure smooth store operations while promoting a luxury, welcoming atmosphere.

The role is full-time with alternating weekends, one late-night shift every fortnight, and some public holidays. Competitive hourly rate with penalties applies; benefits include storewide staff discounts and

Qualifications

• Minimum 1 year leadership experience in Luxury fashion.
• Experience analyzing retail KPIs and building strategy plans.
• CRM and clienteling experience is a plus.

Responsibilities

• Oversee day-to-day store operations to ensure a luxurious, cutting-edge atmosphere.
• Monitor and analyze sales performance to identify improvements and drive outcomes.
• Support recruiting, training, and leading the team to optimise performance.
• Assist with rosters and ensure staffing during peak trading.

Skills

Leadership experience

Retail experience

Customer service

KPI analysis

Visual merchandising

Job description

Assistant Retail Store Manager | Peter Alexander | Bankstown

Looking to join the magical world of Peter Alexander as an Assistant Store Manager! This is your chance to support the Store Manager in delivering an exceptional experience to both your team and customers in the BANKSTOWN store. You’ll help drive sales, create a delightful store environment and ensure everything runs like clockwork. It’s all about spreading happiness, creativity and a little bit of luxury.

This is a FULL TIME position with availability required on alternating weekends, one late-night trading per fortnight and occasional public holidays.

A Day in the Life

• Support the Store Manager in achieving sales targets and maintaining a customer-first store atmosphere.
• Help train and develop your team to enhance their performance and growth.
• Assist with stock control, visual merchandising, and ensuring the store stays organised and welcoming.
• Contribute to creating a positive, motivating environment for your team.
• Help manage rosters and ensure the store is appropriately staffed during peak trading times.

What You’ll Bring

• Experience in retail, with leadership or supervisory experience.
• A passion for fashion and providing great customer service.
• Ability to support sales targets and KPIs and help your team achieve success.
• Visual merchandising experience preferred but not essential.
• Experience in a high stock volume business is a bonus.
• Strong organisational skills and the ability to multitask.

What We Offer

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• 50% off Peter Alexander products.
• Wear your Peter Alexander PJs to work!
• Opportunities for career development and internal training programs.
• A structured 3-month Assistant Store Manager training plan.
• Flexible rosters to support a work-life balance.
• Employee Assistance Program for your well-being.

About Peter Alexander

Peter Alexander is all about offering luxurious, fun, and creative sleepwear and loungewear. We pride ourselves on bringing joy to our customers. Join us as we continue to share our dream-worthy products with the world! Peter is an ambassador aka “superhero” for the RSPCA, and he is constantly thinking of ways to raise money and awareness to help all creatures great and small.

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

As Assistant Store Manager at our Westfield store, you will work collaboratively with your team, and provide guidance and support to nurture loyal and engaging customer relationships in which your leadership skills take center stage.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

Your main contribution will be to collaborate with the Store Manager in all aspects of leading the store. To ensure your success in this role, we provide training and coaching in luxury sales, management, and clienteling, according to our cutting‑edge approach to client experience. You will play a vital role in ensuring excellent service and sales results by:

• Overseeing day‑to‑day operations of the store, ensuring a luxurious and cutting‑edge atmosphere
• Monitoring and analysing sales performance, identifying areas for improvement to drive store performance
• Supporting with analysing KPIs and act proactively to implement sales strategies
• Supporting with recruiting, training, and leading the team to optimise performance

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If hese qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

• Customer‑centric mindset with the ability to fine‑tune the need of the customer and translate that into excellent customer service
• Self‑reliant in knowing how to guide and motivate a team with clear communication and feedback
• Proficiency in prioritising responsibilities, and delegating tasks while maintaining attention to detail
• Understanding of sales techniques, product knowledge, and visual merchandising

Specific experience and knowledge for this role:

• Minimum 1 year leadership experience in Luxury fashion
• Good knowledge in analysing retail KPIs and building a strategy plan accordingly
• Customer relationship management (CRM) and clienteling
• Fluent in English, which is a prerequisite for this position. Bilingual Mandarin preferred

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.

The OpportunityUniversal Store is looking for a driven and inspiring retail leader to step into aFull‑Time Second in Chargerole. This position works