Assistant Restaurant Manager — Lead Service & Growth

chachingmelbourne; Melbourne; Ibrido; AUD 65.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Bonus opportunities

Career progression

Leadership training

Staff meals

Dining discounts

Team culture

Descrizione del lavoro

ChaChing Melbourne is seeking an Assistant Restaurant Manager to join our vibrant, fast-paced Asian fusion restaurant in Melbourne CBD. You will work with the Restaurant Manager and Director to ensure smooth daily operations and an outstanding guest experience.

You will lead the floor during service, coach the FOH team, assist with recruitment, manage bookings, monitor labour costs, and work closely with the kitchen to ensure seamless service.

Competenze

• Minimum 2 years' experience in a management or supervisor role within a busy restaurant.
• Strong leadership and communication skills.
• Positive attitude with a hands-on approach.
• Ability to stay calm under pressure in a fast-paced environment.
• Excellent organisational and time management skills.
• Passion for delivering memorable guest experiences.

Mansioni

• Leading the floor during service with confidence and energy.
• Delivering exceptional customer service and resolving guest concerns professionally.
• Supervising, coaching and motivating the FOH team.
• Assisting with staff recruitment, onboarding and training.
• Maintaining high service standards and ensuring SOPs are followed.
• Managing bookings and table allocations to maximise revenue.
• Monitoring labour costs and productivity.
• Assisting with stock control, ordering and inventory.
• Ensuring food safety, cleanliness and workplace compliance.
• Helping drive sales through upselling and team motivation.

Strumenti

SevenRooms

OpenTable

Descrizione del lavoro

ChaChing Melbourne is seeking an Assistant Restaurant Manager to join our vibrant, fast-paced Asian fusion restaurant in Melbourne CBD. You will work with the Restaurant Manager and Director to ensure smooth daily operations and an outstanding guest experience.

You will lead the floor during service, coach the FOH team, assist with recruitment, manage bookings, monitor labour costs, and work closely with the kitchen to ensure seamless service.