Restaurant Supervisor – ChaChing Melbourne CBD

chachingmelbourne; Melbourne; Hybrid; AUD 75,000 - 80,000; Full time

Job summary

ChaChing Melbourne is seeking a Restaurant Supervisor for Melbourne CBD to lead the front-of-house team and ensure exceptional guest experiences. You will manage busy services, uphold service standards, and collaborate with the kitchen team and Restaurant Manager.

The role offers a full-time, on-site position with potential for professional growth within a growing Melbourne hospitality group. Applicants should have restaurant supervision experience and an RSAA certification.

Qualifications

• This role requires leadership of the front-of-house team during busy services.
• Strong communication and customer service standards are essential.
• Experience in restaurant operations and floor management is preferred.

Responsibilities

• Lead and support the FOH team during busy services.
• Run sections and assist with overall floor management.
• Maintain high standards of customer service and presentation.
• Handle guest feedback and resolve service issues professionally.
• Assist with opening and closing procedures.
• Support staff training and development.
• Work closely with the Restaurant Manager and kitchen team.
• Help maintain smooth, efficient and energetic service.
• Lead by example and create a positive team environment.

Skills

Leadership

Communication

Customer service

Education

RSAA certification

Job description

# Restaurant Supervisor – ChaChing Melbourne CBDCha Ching MelbourneHospitality & EventsPosted 11 days ago · Apply by 19 October 2026 at 12:53 pm## DescriptionThis role is ideal for someone who enjoys working in a fast-paced restaurant environment, has strong service standards, and is ready to take the next step into restaurant management.What We’re Looking ForWe’re looking for someone who can:Lead and support the FOH team during busy servicesRun sections and assist with overall floor managementMaintain high standards of customer service and presentationHandle guest feedback and resolve service issues professionallyAssist with opening and closing proceduresSupport staff training and developmentWork closely with the Restaurant Manager and kitchen teamHelp maintain smooth, efficient and energetic serviceLead by example and create a positive team environmentWhat You’ll NeedPrevious experience as a Restaurant Supervisor, Senior Waiter or similar leadership positionStrong communication and leadership skillsConfidence managing busy servicesGood knowledge of restaurant operations and customer serviceAvailability across weekdays, evenings and weekendsCurrent Victorian RSAA positive, hands-on attitude and willingness to develop into a stronger management roleRemuneration OptionsWe offer two employment options depending on your experience and preferred working arrangement:Option 1 – Annual Salary Package$75,000–$80,000 annual package, depending on experience and capability.Option 2 – Award-Based EmploymentPaid under the applicable Restaurant Industry Award – Level 5, including applicable penalty rates and other Award entitlements.Why Join ChaChing?ChaChing is part of a growing Melbourne hospitality group with opportunities for career progression. We are looking for people who want more than just a job — we want future leaders who can grow with the business.Location: Melbourne CBDPosition: Restaurant SupervisorEmployment: Full-time / Award-based option availableIf you have strong restaurant experience, enjoy leading people and want to take the next step in your hospitality career, we’d love to hear from you.Apply now with your CV and a short introduction about yourself.## Application questions1. All applications must have short video. Quick intro, and why would you want to work for ChaChing.