Assistant Restaurant Manager - Lead Guest Experience & Team

Maison Bâtard; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Maison Bâtard in Melbourne is seeking an experienced Assistant Restaurant Manager to lead the front-of-house team and deliver exceptional guest experiences.

You will coach FOH staff, drive training programs, and work closely with senior management on operations and financial tasks while maintaining high service standards.

This role demands strong leadership, adaptability under pressure, and outstanding organisational and communication skills in a premium, an a-la-carte environment.

Qualifications

• Experience in a leadership role within a premium a-la-carte venue.
• Strong leadership with focus on team engagement.
• Excellent service, guest focus, and adaptability under pressure.
• Well-organised with strong communication and presentation skills.
• Experience with stock control and time/attendance systems.

Responsibilities

• Ensure the delivery of exceptional guest service at all times.
• Coach and mentor FOH staff, Supervisors & Assistant Managers.
• Drive training and development programs across the team.
• Assist senior management with operational and financial tasks.
• Manage people, performance, and compliance processes.

Skills

Leadership

Guest service

Team engagement

Organisational skills

Communication skills

Training & development

Stock management

Time & Attendance

Tools

Time & Attendance systems

Stock management systems

Job description

Maison Bâtard in Melbourne is seeking an experienced Assistant Restaurant Manager to lead the front-of-house team and deliver exceptional guest experiences.

You will coach FOH staff, drive training programs, and work closely with senior management on operations and financial tasks while maintaining high service standards.

This role demands strong leadership, adaptability under pressure, and outstanding organisational and communication skills in a premium, an a-la-carte environment.