Assistant Restaurant Manager — Elevate VIP Guest Experience

QT Hotels and Resorts; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Dining discount

Movie tickets

Seasonal perks

Career growth

Parental leave

Job summary

QT Sydney, part of QT Hotels & Resorts, is seeking an Assistant Restaurant Manager for Gowings. You will lead a high-energy team, ensure consistent service excellence, and drive guest satisfaction across all dining periods.

Join a premium hospitality brand known for bold design, guest-centric experiences, and rapid career growth within EVT's hotel and entertainment network. On-site роль with strong leadership and service standards.

Qualifications

• 2+ years' experience in an Assistant Restaurant Manager role in high-volume, premium hospitality.
• Proven ability to deliver a high-level guest experience for VIPs and hotel guests.
• Experience managing medium-sized restaurant teams and training staff.
• Passion for wine and beverage with the ability to lead tastings and storytelling.
• Understanding of budget management, cost control, and P&L analysis.
• Creative, team-first attitude in a fast-paced environment.

Responsibilities

• Support and inspire the restaurant team to deliver an elevated food and beverage experience across service periods.
• Take direction from the Venue Manager, maintaining a proactive approach at all times
• Support and inspire the restaurant team to deliver an elevated food and beverage experience across service periods.
• Assist in overseeing and coordinating operational activities within the department, maintaining established service standards.
• Maintain staff morale and team cohesion through positive, productive leadership, and actively seek ways to develop and retain team members.
• Ensure clear and comprehensive shift handovers occur
• Maintain accurate statistical records and reporting, and control departmental expenses within set targets
• Cultivate a sales culture, implementing and tracking up-selling and on-selling strategies
• Ensure full compliance with licensing laws, RSA requirements, and health & safety standards
• Uphold QT and Parlour's grooming, presentation, and service-style standards
• Actively participate in team briefings, training sessions, and operational meetings

Skills

Hospitality leadership

Guest experience

Wine & beverage

Budget & P&L

Team development

Job description

QT Sydney, part of QT Hotels & Resorts, is seeking an Assistant Restaurant Manager for Gowings. You will lead a high-energy team, ensure consistent service excellence, and drive guest satisfaction across all dining periods.

Join a premium hospitality brand known for bold design, guest-centric experiences, and rapid career growth within EVT's hotel and entertainment network. On-site роль with strong leadership and service standards.