Assistant Restaurant Manager

The Glen Hotel Pty; Lismore City Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

An exciting opportunity has opened for an experienced and passionate Assistant Manager to lead the team at our newest Pizza Hut Australia restaurant in Lismore.

As the Assistant Manager, you will assist the Restaurant General Manager in managing a restaurant in accordance with Company Policies and Procedures and assume primary responsibility for the achievement of designated customer, profit, sales and employee training.

Qualifications

• Prior leadership experience in a fast-paced hospitality or retail environment.
• The ability to understand and analyse sales figures.
• The ability to lead and motivate a team.
• Excellent communication and people skills.
• The ability to work under pressure and handle challenging situations.
• Confidence, drive and enthusiasm.

Responsibilities

• Lead and motivate the team to embody the Pizza Hut values and uphold the brand.
• Assist in the recruitment and training of team members.
• Collaborate with the restaurant support teams to grow sales by executing initiatives to a high standard and local store marketing.
• Achieve CHAMPS Standards within the restaurant by ensuring employees exceed customer expectations.
• Ensure compliance visits consistently meet standards.
• Manage food quality and food cost to deliver excellent products without impacting costs.
• Report to the Restaurant General Manager on employee relations, attendance, or third-party inspections.
• Achieve consistent results through team management in a dynamic restaurant environment.
• Approve expenditure within established guidelines.

Skills

Leadership

Sales analysis

Team motivation

Communication

Job description

An exciting opportunity has opened for an experienced and passionate Assistant Manager to lead the team at our newest Pizza Hut Australia restaurant in Lismore.

As the Assistant Manager, you will assist the Restaurant General Manager in managing a restaurant in accordance with Company Policies and Procedures and assume primary responsibility for the achievement of designated customer, profit, sales and employee training.

Key responsibilities

Lead and motivate the team to embody the Pizza Hut values and uphold the brand

Assist in the recruitment and training of team members

Collaborate with the restaurant support teams to grow sales in the business by executing all initiatives to a high standard and focusing on local store marketing

Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations

Ensure compliance visits are consistently meeting standards.

Manage food quality and food cost to ensure that customers receive excellent product without impacting food cost

Report to the Restaurant General Manager any aspect of employee relations, customer service, attendance of and/or inspections by third parties that have or are likely to affect the operation of the restaurant

Achieve consistent results through team management within an increasingly complex restaurant environment.

Approval of expenditure within the established guidelines

What we are looking for

Prior leadership experience in a fast-paced hospitality or retail environment.

The ability to understand and analyse sales figures

The ability to lead and motivate a team

Excellent communication and people skills

The ability to work under pressure and handle challenging situations

Confidence, drive and enthusiasm

Decision‑making ability and sense of responsibility

Screening Questions

• Do you have experience in a similar role?
• In a few words describe why do you think you would be the perfect candidate for this role?
• Describe your customer service experience
• Do you have any upcoming leave or holidays?