Assistant Restaurant Manager

Mondrian Gold Coast; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Accommodation discounts

Food & beverage discounts

Spa treatments for you and family

Employee Assistance Program

Job summary

Mondrian Gold Coast is seeking an experienced evening leadership professional to captain the floor across dinner and late-night service. You will set the tone, manage the pace, and ensure every guest leaves wanting to return.

Join a luxury coastal destination where coaching, guest-centric service and team development are valued. You will lead a diverse team, drive performance, and deputise for the Restaurant Manager while sustaining high standards and a warm hospitality culture.

Qualifications

• Proven experience in a senior floor leadership role within a high-volume, quality-driven restaurant or bar environment.
• Strong evening and late-night hospitality leadership.
• Excellent organisational skills and the ability to manage competing priorities under pressure.
• Availability to work evening shifts, weekends and public holidays.
• Current Queensland RSA and RMLV (or willingness to obtain).

Responsibilities

• Lead the evening service from the front — setting the tone, managing the pace, and ensuring every guest leaves wanting to come back.
• Create exceptional guest experiences through warm, polished service that feels effortless even when it isn't.
• Support and deputise for the Restaurant Manager across evening shifts, taking full ownership of floor operations.
• Lead and develop a diverse team, fostering a culture that prioritises guest satisfaction, a proactive mindset and genuine hospitality.
• Drive departmental performance through effective revenue strategies, upselling and meticulous financial controls.
• Build a positive, engaging and results-oriented environment that promotes learning, growth and mutual respect.
• Coach, mentor and develop future leaders within the team.

Skills

Senior floor leadership

Team management

Guest experience

Upselling

Job description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals and travellers alike. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.

LiTo is where Italy's vibrant spirit meets Burleigh's easy warmth — from golden hour drinks to late-night dining, the energy shifts and the atmosphere comes alive. As the sun goes down, LiTo turns up. We're looking for someone who knows how to own the floor when the room is full, the music is right, and the night is just getting started.

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THE ROLE
This is a hands-on evening leadership role suited to someone who thrives under pressure, commands the floor with confidence, and knows how to bring out the best in a large team during the most dynamic part of the day.

• Lead the evening service from the front — setting the tone, managing the pace, and ensuring every guest leaves wanting to come back
• Create exceptional guest experiences through warm, polished service that feels effortless even when it isn't
• Support and deputise for the Restaurant Manager across evening shifts, taking full ownership of floor operations
• Lead and develop a diverse team, fostering a culture that prioritises guest satisfaction, a proactive mindset and genuine hospitality
• Drive departmental performance through effective revenue strategies, upselling and meticulous financial controls
• Build a positive, engaging and results-oriented environment that promotes learning, growth and mutual respect
• Coach, mentor and develop future leaders within the team

THE REQUIREMENTS
• Proven experience in a senior floor leadership role within a high-volume, quality-driven restaurant or bar environment
• Strong evening and late-night hospitality experience — you understand the rhythm of a dinner and drinks service and how to lead through it
• Excellent organisational skills and the ability to manage competing priorities under pressure
• Strong leadership and team management abilities, with a genuine passion for developing and motivating staff
• Availability to work evening shifts, weekends and public holidays — this role is built around the evening operation
• Current Queensland RSA and RMLV (or willingness to obtain)

WHY JOIN US
• Work across an iconic luxury lifestyle hotel in one of Australia's most exciting coastal destinations
• Be part of a creative, fast-moving team with genuine opportunities to grow your career
• Generous discounted accommodation, food, beverage and spa treatments around the world — for you, your family and friends
• Employee Assistance Program — confidential counselling and support for you and your immediate family, fully covered by us

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