Assistant Program Lead

Brotherhood of St Laurence; City of Frankston; Hybrid; AUD 94,000 - 101,000; Full time

Benefits offered by this job

Salary packaging up to $18,500 via? (e

Career development opportunities

17.5% leave loading

Flexible working arrangements

Employee Assistance Program

Discounted health insurance and annual

Job summary

Brotherhood of St Laurence is seeking an Assistant Program Lead in Carrum Downs, Victoria. You will work with the Program Lead to support day-to-day operations, foster a positive team culture, and drive improvements to meet regulatory requirements.

You'll contribute to workforce planning and embed evidence-based practice across services, including dementia-friendly approaches and participant-centred care for complex needs. A strong team is ready to welcome you.

Qualifications

• Relevant qualifications in a related field such as community development or allied health.
• Experience supporting programs in health or human services settings.
• Experience in budget monitoring or cost awareness within a program or team.

Responsibilities

• Support the implementation of consumer-driven program delivery and responsive services.
• Embed evidence-based practice and dementia-friendly approaches in service delivery.
• Coordinate services for participants with complex care needs and assist in care planning.
• Maintain records, reporting and documentation to meet funding and audit requirements.
• Provide day-to-day guidance to staff and foster a positive team culture.
• Contribute to continuous improvement and compliance with contractual and regulatory requirements.

Skills

Evidence-based practice

Service delivery operations

Budget monitoring

Communication skills

Team leadership

Education

Related qualification in community development / allied health

Job description

Assistant Program Lead

A full-time opportunity in Carrum Downs for someone ready to lead, support and help drive meaningful programs forward.

What we offer our employees

• Salary packaging options to increase your take‑home pay – up to $18,500 can be packaged each year (via AccessPay)
• Career development opportunities
• 17.5% leave loading
• Flexible working arrangements
• Employee Assistance Program
• Discounted health insurance and annual flu vaccinations

About the role

We are excited to welcome a motivated Assistant Program Lead to our Banksia Carrum Downs team. In this role, you will work closely with the Program Lead to support the smooth, day-to-day running of the centre and contribute to the various programs. You will play a key role in fostering a positive team culture, supporting effective workforce planning, and driving continuous improvement to ensure services meet organisational and regulatory requirements.

Salary: $93,670.78 - $100,783.94 per annum, based on skills and experience plus 12% superannuation (pro-rata for part-time employment)

Key Responsibilities

• Support the implementation of a consumer-driven approach to program delivery, ensuring services respond to the evolving needs of participants and stakeholders
• Contribute to embedding evidence-based practice across service delivery, supporting a dementia-friendly environment and the Wellness & Reablement approach
• Support the coordination of services for participants with complex care needs, ensuring appropriate care planning and service delivery
• Assist in maintaining records, reporting, and documentation to meet business, funding, and audit requirements
• Provide day-to-day guidance, and support to staff, supporting a positive team culture and high-performance environment
• Contribute to a culture of continuous improvement, supporting compliance with State and Federal contractual, regulatory, and legislative requirements

About Brotherhood of St Laurence

BSL is committed to creating an Australia free of poverty. For over 90 years, we have partnered with communities, governments, and organisations to drive systemic change and deliver services that support people across all life stages.

With more than 1,400 employees and 1,000 volunteers, we work to ensure everyone can participate fully in social, civic, and economic life with dignity and respect.

What we are looking for

We are seeking a motivated and experienced assistant program lead who is passionate about driving continuous improvements and supporting BSL’s mission.

Key skills and experience

• Relevant qualifications in a related field such as community development, allied health or other relevant discipline
• Demonstrated understanding of evidence-based practice in supporting disadvantaged people, including those living with dementia
• Experience working within community care or a similar health or human services setting, with exposure to service delivery operations
• Experience supporting financial processes such as budget monitoring, resource allocation, or cost awareness in a program or team environment
• Well-developed communication and interpersonal skills, with the ability to build relationships, influence positively, and support conflict resolution
• Understanding of and empathy with the values and ideals of the Brotherhood of St Laurence

If this sounds like the right fit for you

We’d love to hear from you.

Applications close: 11:55 pm Friday, 2 October 2026

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.