Assistant Payroll Officer

Department of Education, Western Australia; Perth; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

12% employer contributed superannnu at

Flexible work arrangements (work from 

Generous leave entitlements

Professional development opportunities

Salary packaging access

Close access to public transport

Job summary

The Assistant Payroll Officer role is with the Department of Education, Western Australia, located in East Perth. The position supports payroll processing, data management and customer service across WA public schools and central offices.

Successful applicants will handle routine payroll tasks, maintain employee data, generate earnings and service statements, and administer parental leave payments in alignment with industrial instruments and policies.

Responsibilities

• Process routine payroll transactions and verify accuracy in pay processing workflows.
• Maintain employee personal information and update data integrity reports.
• Generate statements of service, earnings statements, separation certificates and employment verifications.
• Administer Commonwealth paid parental leave and related payments.
• Answer calls on the customer support line and assist customers in person.
• Provide payroll support to schools, central office and regional education offices.

Job description

Payroll Services are seeking to establish a pool of Assistant Payroll Officers for permanent and fixed term, full-time and part-time vacancies which may arise during 2026 and up to the end of September 2027. Appointments may be offered at any time for vacancies that commence during this period.

We currently have 4x permanent, full-time positions, commencing November 2026

The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices. Services include:

• perform complex remuneration calculations for retirements and terminations
• transfer of leave entitlements between agencies
• overpayment processing and recovery
• advice and application of multiple industrial instruments, legislation and policies
• audit, compliance and exception reporting and processing
• superannuation payments and salary packaging services
• deliver customer service via contact centre operations
• provide customer service to:
• School employees, principals, and managers corporate services
• Central Services employees and business unit managers
• Salary packaging providers
• Government Employees Superannuation Board (GESB)
• Australian Taxation Office (ATO)
• Office of Auditor General (OAG)
• Public sector agencies
• Services Australia
• Unions and Associations
• development and delivery of operational payroll business and service improvement opportunities
• development and delivery of operational training and development programs related to Payroll Services.

The Role

The Assistant Payroll Officer plays a vital role in delivering accurate and timely payroll services and supporting departmental operations through efficient payroll processing and administrative support, contributing to overall organisational compliance and employee satisfaction.

The successful applicants will; action easy to process payroll system-generated electronic advice matters, process routine leave bookings, maintain ongoing deductions and ensure accuracy in pay processing within established workflows. They will maintain employee personal information and review and resolve data integrity reports involving low complexity discrepancies and applying established procedures to maintain accuracy in payroll records.

These applicants will also generate and administer employees’ statements of service, statements of earnings, separation certificates and employment verification checks. They will also administer Commonwealth paid parental leave and Child Support Agency payments.

They may additionally answer calls on the customer support line and assist customers in person whilst responding to customer queries using the Department’s Enterprise Service Management platform.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include:

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments)
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Cheryl Cobby, Payroll Operations Coordinator on [phone] or by emailing [e-mail]

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Advertised Vacancy Number: DOE1064133

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 14 September 2026