Assistant Mgr Shared Services HR

NSW Department of Education; Newcastle City Council; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Salary sacrificing

Employer super contribution

Annual leave loading

Flex leave

Job summary

NSW Department of Education is seeking an Assistant Manager to oversee payroll delivery, ensuring accuracy, timely processing and compliance with awards and legislation. The position supports innovative solutions to streamline processes and boost efficiency and customer satisfaction.

The role involves stakeholder engagement across HR, finance and external agencies, and leads or supports change initiatives within a Shared Services payroll environment.

Qualifications

• Deep understanding of payroll processes, leave entitlements, awards, and legislation relevant to the organisation, including compliance requirements.
• Strong skills in managing relationships with internal customers, HR teams, finance departments, and external agencies.
• Experience supporting or leading change initiatives, adapting to evolving business needs and system upgrades.

Responsibilities

• The Assistant Manager drives the delivery of accurate and timely payroll services, ensuring compliance with policies and legislation.
• The role leads the development and implementation of innovative solutions that streamline processes, increase efficiency, customer satisfaction and enhance service delivery.
• The selection process will include a range of assessment techniques to assist in determining suitability.

Skills

Payroll expertise

Stakeholder management

Change management

Governance/compliance

Education

HR/Business Administration degree

Job description

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing/Temporary Full-Time


• Located in Newcastle with flexible hybrid work arrangements available


• Clerk Grade 9/10, s alary from $133,348 to $146,945 base + superannuation

The purpose of this job advertisement is to undertake recruitment to create a Clerk Grade 9/10 talent pool. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

About the role

The Assistant Manager drives the delivery of accurate and timely payroll services, ensuring compliance with policies and legislation.

The role leads the development and implementation of innovative solutions that streamline processes, increase efficiency, customer satisfaction and enhance service delivery.

For further information please click here to view the role description and focus capabilities.

About you

• Deep understanding of payroll processes, leave entitlements, awards, and legislation relevant to the organisation, including compliance requirements.


• Strong skills in managing relationships with internal customers, HR teams, finance departments, and external agencies.


• Experience supporting or leading change initiatives, adapting to evolving business needs and system upgrades.


• Appropriate tertiary qualifications in Human Resources or Business Administration or a relevant discipline, or demonstrated successful experience in stakeholder/customer engagement in a Shared Services/Payroll environment.


• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading


• Flex Leave entitlements, generous holidays & leave conditions


• Opportunities for advancement and mobility across the Department to support your career growth

The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non-child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education's Diversity, equity and inclusion webpage.

A recruitment pool will be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.